[Resolved]  Punjab National Bank [PNB] — Refund Not Credited

On 25th January, 2021 I wanted to place an order of 1017/- on Jockey.in via PNB Debit Card. But unfortunately, the payment was failed on the payment page.
From the Jockey.in I received a mail on 27th January, that the refund for my payment has been processed from our site by Razorpay and it will be reflected to your bank account with in 7-10 working days.
But still there is no Refund, then I contacted to the PNB Support for the refund but still there is no resolution.
I am requesting you to look into the matter and refund me as soon as possible.
I have attached the refund id and the Refund Reference Number and as well as the mail from the Jockey.in that is showing that the Refund amount has been processed successfully by Razorpay from their site.
Thanks and Regards
Sourav Mandal