Punjab National Bank [PNB] — refund not credited received from amazon

Punjab National Bank [PNB] — refund not credited received from amazon

L Lav Bhelloriya from Burla, Odisha

Hello I am account holder in pnb bank and my account no is [protected] and my branch is in chand chaura, gaya whose ifsc code is punb0157100. Amazon has refunded me money on 19/07/2017 of rs. 10618 against refund reference no.[protected] and another one on 16/07/2017 of rs. 1490 against refund reference no. 550216 but money has still not credited in my account. Please look into it. Neither branch nor customer care is helping. Customer care service is extremely irresponsible and they do not care for their customer. Really unhappy with your customer service. Please check my refund status and credit it in my account quickly. Was this information helpful? No (0) Yes (0)
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Kapilji

from Gonda, Uttar Pradesh

Respected Sir/madam
my name is kapil KIRAN Aggarwal
Aap ki hanumangarh Jaction branch 663800 mei mera cash deposit nhi kiya kyon ki usme 1000 rs k 10-10 k coin the... Aur cashier khta hai ki jo hota hai kr lo

[email protected]

from Mumbai, Maharashtra

Sir, my a/c no is [protected] initially had been issued otp no but I am unable to use within 72 hrs so I can't set my pin please guide me about how to get new otp no or to whom I should contact. My cell no is [protected]. Can i solve this problem by email.
Thanks