Punjab National Bank [PNB] — refund not processed till now

Address:

110092

I am Aman from the Amazon Billing Team.

I'm sorry to hear that you are not able to find the refund of Rs. 499.00 for the order #[protected].

I've checked the details and can confirm that the refund has been successfully processed on 6 March, 2018 to the Credit/ Debit Card used for the order.

Here is the reference number of the refund: 75503728066018540622969

First, I request you to check your bank statement from 6 March, 2018 till date and you will be able to locate the refund. However, if you are unable to find the refund for both the amounts, i request you to please call the customer service of your bank and mention these numbers and they'll help you in locating the refund.

If your bank is unable to locate the refund with the reference numbers provided, please dispute the transaction with them as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.