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Punjab National Bank [PNB] — Refund not Processed under Refund Reference Number[protected]

I was entitled a refund of Rs 378 from Amazon.in (Refund Reference Number is[protected]. But the money is not credited yet after 9 days. I contacted Amazon, they said they initiated the refund vide the above mentioned reference number. Then I called PNB Customer Care. Even they didn't help me out. Very highly dissatisfied. I want the bank to initiate my refund at the earliest. A/C no. [protected]. IFSC PUNB0393300

Refund not Processed under Refund Reference Number 700911922649
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Complaint Status


[Jan 19, 2017] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    26%
    Complaints
    3347
    Pending
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    Resolved
    866
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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