Punjab National Bank [PNB] — refund not received even after 10 days

Address:	110084
Website:	Amazon.in, pnb

Pnb acc no-[protected]

The authorization code (Refund reference number) for the transaction is[protected].

I made a txn on 22 april, refund for which has been initiated on same day by amazon.in.

10 days have passed, still the amount hasn't been credited to my account.in this regard, i have contacted amazon multiple times via call and email, and they have confirmed that refund has been done via their side. I'm attaching the relevant mail.

Please look into the matter and do the needful at the earliest.