[Resolved]  Punjab National Bank [PNB] — Refund not reflected in my bank account

Hlo,
I had done a electricity bill payment of rs. 1542 via free charge on 16-may-2020 but that transaction was failed but the amount from my bank account deducted then i applied for refund after then free charge initiated my refund but till now my refund not credited in my bank account free charge give me a rrn number and suggest me to contact with the bank. I contact with the bank branch but they can't understand this issue. Please help me in getting my money back.
Rrn number[protected]
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Sep 9, 2020
Complaint marked as Resolved 
Hlo, I had done a electricity bill payment of Rs. 1542 via free charge on 16-May-2020 but that transaction was failed but the amount from my bank account deducted then I applied for refund after then free charge initiated my refund but till now my refund not credited in my bank account free charge give me a RRN number and suggest me to contact with the bank. Please help me in getting my money back. RRN number -013714480005
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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