Punjab National Bank [PNB] — Refund not transferred to my account

My name is (Suryansh Jaiswal) and i had ordered (AQ TRADING MacBook Air 13 Inch Case (Release[protected] Version - A1369 & A1466), Shockproof Hard Shell Case with Stand (Will not fit 2018 Model) (Mint Green) ) of amount Rs 1399 in amazon on (9 November 2020) and on (9 November 2020) same day i had cancelled the order due to my personal reason. And on (10 November 2020) amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference no(5134040316028784955977) and told me to fill charge dispute form but PNB doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected])
Thanks you Sir/Maam
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    +91 11 2610 2303
    +91 12 024 9000
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