[Resolved]  Punjab National Bank [PNB] — refund not yet credited back to my account

I purchased a jeans from Amazon on 21 june and returned it on 27 june due to quality issue.The refund was issued on 27 june amd was to be till 4th july.But upto now i haven't received money.i contact Amazon they provide me a refund reference no and asked to tell them to bank .when i tell them to bank customer care service they say they can't do anything from here you have to contact branch and after contacting branch they do the same.
refund reference number[protected]
Customer name- Monu Kumar
bank account number-[protected]
registered number-[protected]