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Punjab National Bank [PNB] — refund of amount into account in case of two failed transactions

I paid the fee through my debit card on 09.02.2018 and the amount got deducted with transaction id: ecom[protected] xn chfamsed but the fee status was still showing incomplete so i did the transaction again with id: ecom[protected] xn chfamsed and this time the application process was completed. It has been more than a month but the amount has not been credited back to my account.

In another transaction, i swiped my debit card on 06.03.2018 at an outlet. The amount dot debited from my account but the transaction failed. Till date the amount has not been credited back to my account.

Humble request is to please look into the matter and do the needful to refund the amount.

Sourabh
[protected]@gmail.com
[protected]

Complaint Status


[Mar 13, 2018] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Sir my reference number is[protected]

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    Punjab National Bank [PNB]
    Customer Care Service
    Customer satisfaction rating
    24%
    Complaints
    4124
    Pending
    0
    Resolved
    998
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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