[Resolved]  Punjab National Bank [PNB] — refund of irctc not reflected in my account

Address:

SST Nagar, 147001

I had booked two tickets from Irctc through debit card. But Due to some reasons i had to cancel the tickets. Irctc says that they have processed and refunded the money to my account so i should contact with my bank and file charge dispute but even after seven working days money is not reflecting in my account.I had contacted the bank but they say they do not know about refund reference number or charge dispute. Please do the needy and refund my money immediately. My Account details are as follows:

Account Name: Amrinder Singh
Debit card last four digits:1948
Account No:[protected]

My tickets details areas follows:
Ticket 1:
PNR Number [protected]
IRCTC Transaction ID [protected]
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:20-Nov-2019
Refund processing date:23-Nov-2019
Refund amount:1270.0
Refund reference no:85215229325946697230943

Ticket2:
PNR Number [protected]
IRCTC Transaction ID [protected]
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:14-Nov-2019
Refund processing date:17-Nov-2019
Refund amount:290.0
Refund reference no:[protected]