Punjab National Bank [PNB] — refund transaction completed but not credited in account

I hereby extend my sincere appeal for looking into this matter with utmost earnestness.

The refund of Rs. 549 (19/11/2020) and Rs. 219 (25/11/2020) made against the debit card payment has not been credited yet in my account. While, as per the merchant (Amazon India) records both of the refund transactions has been already completed.

Bonafide details for your reference are as follows :

Refund Reference No. -

• 74332740331033054214685

• 74332740325032441830821

PNB Bank Account No. (OBC) : [protected]

Looking forward to a considerate response soon.
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