[Resolved]  Punjab National Bank [PNB] — Regarding refund of money that I paid online from PNB debit card for online shopping

Address:VPO THALORA, TEHSIL MAJALTA, UDHAMPUR, Jammu And kashmir

I am Ruby Sambyal having account number [protected] in Punjab National Bank, branch at Thalora Manwal (Jammu And Kashmir)
I brought 5-6 products from online shopping apps Meesho, Glowroad and Shop101, I paid online from PNB debit card for all the orders. I returned all the products for some issues. They initiated my refund on same card from which I paid online But refund is not credited in my account. I talk there customer care services from where I shopped and also emailed them and the replied me back with the reference ID/transaction ID of all the transaction that they are refunded me back theses transaction IDs, ARN/RRN number and date of refund are below

Rs. 307 transaction ID rfnd_GZXfUQEegJ6ctP
Refunded on dated 09/02/2021

Rs. 367 transaction ID rfnd_GXN68XfbOMdahb
Refunded on dated 04/02/2021

Rs. 1261 transaction ID rfnd_GZVER3gC07boAW
Refunded on dated 09/02/2021
ARN number 17203011040105034829718

Rs. 885 transaction ID rfnd_GcMTdBNIDn8nTQ
Refunded on dated 17/02/2021
RRN: 17203011048106524511362

Refund ID: rfnd_GeYzZOLsxs19a3
Refund amount: ₹574.00
Refund processed date: 22nd Feb, 2021
ARN: 30004610541042195200297

I also emailed PNB care but they won't respond me. I vist PNB branch too but bank's employees Evasive me

I'm adding some screenshots of their emails that they are replied me
+4 photos
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Mar 3, 2021
Complaint marked as Resolved 
They did not call me and neither email. They just credited my money in my account. Thank you very much
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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