Punjab National Bank [PNB] — sneakers

Amazon has initiated the amount on 11/10/19. The amount should reflect in my account by 17/10/19. Still amount has not credited.
Amazon told they have successfully credited the amount, in your bank amount has stuck.
I talk to pnb coustmer care they told we don't register this type of complain.
Amazon has provided rrn.[protected]
Amount.449
Ac no. [protected]
Mobile no. [protected]