Punjab National Bank [PNB] — Stop refund and not pay to merchant

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Banks complaints
Punjab national bank [pnb]
Punjab national bank [pnb] — refund of failed payment
Chandra bna on mar 27, 2020
Mark as resolved

I recharge a jio (Jio phone) no[protected] on 25/03/2020 inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
Recharge not sucess and i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge

Refund of failed payment
Refund of failed payment


Complaint status
[mar 27, 2020]
Punjab national bank [pnb] customer support has been notified about the posted complaint.
Updated by chandra bna mar 27, 2020

I recharge a jio (Jio phone) mob no[protected] on 25/03/2020 inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
Recharge not sucess and i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge