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Punjab National Bank [PNB] — Transaction not completed but payment debit from bank account

Dear sir I done two transactions from my Pnb account date 17/01/2017 but transaction not completed and payment debited from my bank when I saw my bank statement in this show two times 5000 rupees debit from bank their I'd are HPNB[protected]/[protected] and second is HPNB[protected]/[protected] but when I ask bill desk they told me that bank confirmation not come so your payment not go after that I done my payment cash so please return my payment in my bank account thanks my phone no is [protected]
If transaction done in first time I need not to do in second time but both time payment not receive to huda or payment debit from bank so I paid cash because huda fee is important and now if these payments go to huda than icannot receive payments from huda this is Pnb or bill desk mistake not done transaction at that time and if you send money two days later there is no meaning so please return it to my account you understand that there is no mistake from my sides this is network issue or Pnb issue or bill desk issue but unfortunately I suffered this is my money and I want to return to my bank account and i am not interested to complete this transaction because time lapsed so please return this transaction or amount in my bank account thanks sir
Transaction not completed but payment debit from bank account
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Complaint Status


[Jan 20, 2017] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Punjab National Bank [PNB]
    Customer Care Service
    Customer satisfaction rating
    26%
    Complaints
    3375
    Pending
    0
    Resolved
    871
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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