Punjab National Bank [PNB] — Unorganized cashiers

Address:	411042
Website:	Unorganized cashier or my money stolen

To whom so ever this may concern,

My daughter studies in Dastur Girls School, Pune.

I work in a call center, so normally I work during night times and sleep in the morning, however when you are a parent you often have to sacrifice your sleep to fulfill your children's need and thats what I did here.

On 30th June or 1st July 2016 at around 01:00-01:30PM, I visited Punjab National Bank, MG Road/ Aurora Tower Branch, to pay my daughters school fees, I clearly remember withdrawing the cash amount from the PNB ATM which was situated next to the same PNB banks branch.

However after 3 months from that date, today I got a notification from my daughters school that they haven't received the fees yet and unfortunately I lost the received receipt. So I went to the branch and met the manager Mr.Kumar, who was obviously was very helpful in attempting to search the transaction details, but going thru the transaction details I got to learn that most of the time when the bank received the school fees it was mentioned as "Cash received" towards the transaction remark instead of the students name which created alot of confusion, we even tried to search thru the deposit receipt coupons/file but still we weren't able to find it.

I don't have any words to say, but I strongly believe that some one is being really unorganized here, it can be either the cashier who isn't marking the proper remarks or the deposit slip collector who might have misplaced my receipt.

I am 200% sure that I have deposited the amount of 7350/- on 30th June or 1st July 2016 at around 01:00-01:30PM, as I also remember my neighbor Mr. Rajesh Sajnani([protected]) had met me in the bank on that same day as he was opening his FD account with PNB, So I request you to please verify thru cctv footage of both bank as well as the ATM and please resolve my matter.

Awaiting for your revert.

Regards,
Sayeed Fallah
PH # [protected]
[protected]@gmail.com