Punjab National Bank [PNB] — upi payment revert not received from last 12-13 days.

Address:

DUGAR NIWAS, B L B ROAD, DHEKIAJULI​, 784110

On 31/03/19 i tried paying to myntra from my upi for purchasing but the amount was debtied, upi transaction was still pending amd i could not complete the purchase. On 4/04/19 the upi transaction popped up as approved but i received. Feedback. From myntra that they havent received the payment. Nor do pnb executives issue a charge back. Not received refund. Please help. As. Sson as possible. I am stuck in middle. Of both the parties and the amount of ₹1348 is not yet received. Neither pnb nor myntra accepts to refund the money. Where is my money gone??

Also when i try to mail pnb at their complaint address i. E. [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in i receive an email. Saying my mail violates the email policy of pnb amd hence my mail was not delivered