Punjab Roadways — Conductor don't give ticket for smalsar town

Sir, bus 1192 mac_ID:42430721, c:PC0291, D:PT197, is not giving me ticket of smalsar town & says we don't have stop there.instead of it he has given me ticket from Moga to baghapurana.
My ticket no is 00075348 time 12:55:41
Conductor is forcing me to take some local bus from baghapurana to smalsar.although sir this saree bus will go through smalsar - then go to Kotkapura but they don't pick & leave passanger at smalsar town as per him. Kindly look into the matter