Punjab Roadways — driver and conductor unprofessional

Address:

160062

The bus driver and the conductor of the bus were really unprofessional, bus number pb 11 cf 8740, this bus was from patiala to mohali, i specifically told the conductor phase 7 mohali main lights, the conductor did not tell the bus will not go to phase 7 also the bus driver was on the mobile phone while driving throughout the journey. Which is not right. Please look into it, it should not happen again.