Punjab Roadways — irregular bus service and makes passengers run and board the bus

Respected sir/mam
Through this form, i want to bring to ur kind notice that the bus service of punjab roadways is pathetic. The buses on route are actually not running and those running are not providing services up to the mark. I have to travel regularly from jalandhar to batala in the evening. After enquiring i came to know that 4-5 buses are on route from 5 to 6 pm but actually not a single one is on route. A bus runs after 6 and that too is not confirmed. Also if they have to board any passenger from the stops on the route, the driver of the roadways slows down the bus but never stops it. Its just a pretention that the bus was stopped. This is dangerous for the passengers who want to board the bus. This has become a great hassel to commute on the route from jalandhar to batala due to these pathetic services. Kindly look into the matter and reply as necessary