Punjab Roadways — one small parcel of apex. 1.5 kg

Address:

Jalandhar, Punjab, 144004

We have handed over a small parcel to the punjab roadways bus conductor named jasbir (Mobile no. [protected]) containing 2 track suits to be delivered at saffidon on the way to panipat and have received rs. 500/- ffrom him. When our customer at saffidon approached the conductor to know about the parcel, he advised him to collect the parcel from panipat toll plaza which is 40 km away from that place and unfortunately the said parcel could not collected by our customer and the conductor advised to collect the parcel from jalandhar on 2.11.2018 and when our representative approached the conductor, he started demanding rs. 1000/- more which is in-genuine. Please see that the value of 2 parcels does not exceeds rs. 1000/- while he demands more than value of the items as no fault of our is there. More over our order in lacs got cancelled. So, kindly enquire from responsible conductor and do the needful otherwise we will approach higher authorities.
Thanks & regards,
Anil sharma
Em cee cee sports agencies pvt. Ltd.
Sodal road,
Jalandhar.