Punjab Roadways — pb08bq9780 complaint against stopping issue and misbehave of conductor

Address:	152002
Website:	punjabroadways.punjab.gov.in

Dear sir /mam,
refer to the captioned subject this is to inform you that day before yesterday i:e[protected] i was traveling from ferozepur to markhai bus stop through your bus no pb08bq9780 with ticket no 00155447 dt[protected] which was given by conductor that he said we do not have any stoppage to markhai so take ticket to khosa dal singh, i said okay, but again he stopped at every village like sandhe hasham, sherkhan, and bharana, than i again requested him to drop me at markhai, but he refused to drop and misbehave with me and given threat to me that "do what ever you, hum kisi complaint sae nai darte"may i know conductor has right to decide where to pick and where to drop, if there is a stoppage ticket is available with the bus, why he refused to do so, this is totally ridiculous behavior by the conductor. kindly solve the issue and provide me the exact status of bus route and stoppage from ferozepur to zira of the bus timming around 9: 00 am from ferozepur, otherwise i don't have any option to sue the conductor in the court or complaint to the gm of your department of punjab roadways. I need written apology letter from the conductor for misbehaving and confirmation of route stoppage .
For your reference please find the enclose of bus ticket and bus photo