Punjab Roadways — refund for excess money ..

Address:

anand nagri mudki road bagha purana, Moga, Punjab, 142038

Dear sir,

I had travelled from bagha purana to chandigarh on your bus Number 232103 belongs to FARIDKOT depot on 24/06/2019..the bus arrived at bagha purana on 4.40am and left me at chandigarh on 7.40am
As i gave him rs 500 .. he gave me a ticket of rs.220/- . Nd rest balance he noted down at the backside of the ticket &..i forgot to recieve the balance at chandigarh bus stand.. & the conductor has not even remember me about my balance .. on the very next day i visited at chandigarh bus stand again to get refund of excess money deposited by me.. they said today the cundoctor has been changed. Refund can be made by him only.. i visited another day ..same issue i faced again.. then there was an another conductor of punjab roadways who suggested me to visit at faridkot depot to get refund.. i visited there today they cant refund money as it is a long period and the same conductor of this bus is not there.. only he can redund your money..
Is this your service ?? Please help me sorting this matter..

With regards..

Shanky singla