Punjab Roadways — Regarding bus services

The bus drivers often made their passengers to change the buses without reaching the promised destination. As if in our case the bus was from nangal to amritsar but the bus dropped us at hoshiarpur and asked to take another bus for amritsar from there. It has happened multiple times.
It makes the passengers face inconvenience. Kindly take this complaint in your view and also some strict actions against it.