Punjab Roadways — Rude behavior of bus conductor driver and his mates

Dear sir /madam iam here to file a complaint against bus driver and conductor. Iam going to travel from amritsar to fatehgarh churia on 26oct 2023. But the bus driver conductor and their other mates stopped me to travel in a bus and do taunt and use other rude and cheap words to me which is unbearable. They harras me mentally. Afterthat I waited for an hour to reach my destination. I have ever seen before they taunt other lady passenger and taunt them. They are empty of govt .they don't have any right to use wrong word but they always do. Please take nessary action against them . The number of bus is PB02CR6721