Punjab Roadways — Rude behaviour by the conductor

Today on 14 th August 2022, at ISBT 44, One of your employee behaved very rudely and didn’t cooperated at the ticket counter. This is common problem faced by me during my journey to Dharampur which is a intermediate station on the way to Shimla. The conductors usually preference and give tickets to the shimla commenters due to which the intermediatory commuters are being ignored and my personal experience, I have to wait for hours to reach . In order to avoid such problem I request to work upon my complaint and train the conductors and drivers to behave in a gentle manner. I am an educated person. This type of misbehave can’t be accepted. These should be equality. But law is just in the name. Even complaining to the authorities at ISBT 43, they just mocked at us and didn’t cooperated. So actually four people behaved very rudely. One from PUNBUS - bus Timings :3:50 pm and after that two HRTC employees after that bus departed. One such bus is with registration number HP - 9785 to the way to shimla. The person on purpose didn’t have ticket and made me wait and gave an excuse that you were not in the line which is totally wrong. We were in line for the second bus that is the number that mentioned above. So Please look into this matter seriously. Thanks