Punjab Roadways — Unfortunately harassment

Dear Sir / Madam
Today we required a bus for Chandigarh, still we awaiting the bus from 02 hrs but bus is coming on bus stand Hoshiarpur but bus booker bus booked only for Delhi on 2030hrs. Bus running timing is 2050hrs, so request you to suggest Chandigarh pessangers who to bus book for Chandigarh bus number is PB07BQ3824. Request you to take action against these type of happen and unfortunately harrasment. Please give for your suggestion.
Regards
Jarnail singh
Mobile[protected]