Punjab & Sind Bank — deduction of sms alert charges & very rude behaviour of branch manager.

Address:Ghaziabad, Uttar Pradesh, 201204
Website:Punjab&sindbank.com

Sir, your bank (Ifsc code: psib0000393, branch: modinagar) has debited sms alert charges from my savings account. As i have very less transactions in a financial year, so i does not require this service and the charges shouldn't be debited in future., i contacted the branch manager, but he rudely denied the request but also ask me to close the savings account and to get it opened in any other bank. I think this is not the behaviour of a responsible employee of a reputed bank. Branch ifsc code: psib0000393

So, i request you to take some action as these types of employees are only liabilties for an organisation. I also request you that sms alert charges should not be debited from the customers with less transactions and who does not require this.

Hoping a quick response.

Thank you

Saurabh mittal
Mb:[protected]
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    Modinagar
    Uttar Pradesh
    India
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