Punjab State Power Corporation [PSPCL] — amount deduction was rs.100 greater than actual bill amount

Address:144201

This incident has happened second time. When we open the website of pspcl, a pop-up window shows up which clearly states that online bill payment via debit card is free of cost.
Even during payment, the bill amount shows to be the exact same value that is entered by me.
But while i was at payment gateway, the amount was increased by rs. 100 approximately.
Also, the bill receipt doesn't show any description of the extra amount added to the original value.

Why is this happening?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab State Power Corporation [PSPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    2102
    Pending
    0
    Resolved
    132
    Punjab State Power Corporation [PSPCL] Phone
    +91 17 5222 5230
    Punjab State Power Corporation [PSPCL] Address
    F-2, Shakti Vihar, PSPCL, Patiala, India
    View all Punjab State Power Corporation [PSPCL] contact information