Punjab State Power Corporation [PSPCL] Complaints & Reviews

On Feb 23, I Paid my electricity Bill On PSPCL's Official Website Under Account No. [protected]. Bill Was For Amount Rs 2090. I choose billdesk as my Payment gateway and make payment using UPI scan.

My UPI transaction ID is :[protected].
An Amount on Rs 2090, Is transferred To Account Connected to "pspcl.[protected]@hdfcbank".
Now My Money is deducted from My Account, But my electricity bill is still pending. And I Am charged with late fees also..
now i clueless where my money is!
Please help.

Time and again we are told complaint resolved; actually not resolved.

I have paid the electricity bill via PSPCL website but not updated there

PSPCL account number : [protected]
Bank name : Bank of Baroda
Bank account number : [protected]
Last 6 digits of debit card : 992341
Consumer name : Harjinder Singh
Amount : 1542.5

I got this text message after transaction :

Your VPA [protected]@okicici linked to your a/c no. XXXXXX7780 is debited for Rs. 1542.5 and credited to VPA [protected]@ybl UPI Ref no.[protected]. - Bank of Baroda

During covid time i paid advance bill as no one came to home from pspcl for meter reading.I have paid rs. 8700-00 for 03 units on 06/08/2020. Now i have been served the bill of rs 28290-00 for 3073 units from 14/10/2021 to 01/02/2022(111 days) showing previous reading zero. Whereas old meter changed to smart meter on 06/07/2021 and meter reading should taken from 06/07/21. From 06/07/2021 to 01/02/2022 i have paid three bills for rs 4365, 8780, 2480 and 10000 advance on 10/02/2021.No calculation of days & units and inflated/ assumption based bill is being served to me since electricity connection 23.03.2019. This is gross violation of consumer act and pspcl is doing misconduct by doing this. Also
my meter is running on very fast pace since installation of smart/digital meter i.E. 06/07/21 . Earlier my consumption was appx. 250 units monthly in summer but now it came to appx 500 in winter.
*plesae lodge comlaint and get it resolved immediately.*
dharam singh
flat no 898 gillco palms
sector 115 kharar landran road sas nagar -140301
ac no [protected]
ds s/d city -2 kharar
[protected]
[protected]@yahoo.Com

Please refer complaint no. 33283974 DTD 21 Dec 21 regarding temp connection Z74ZT006620A security refund. I had completed all the formalities for refund at Zirakpur office to Ms Rashmi. I was assured that it 3800/- will be adjusted in your next permanent bill. After that Nov 21 and Feb 22 bill have been generated but refund is not made. Visited Zirakpur office, no one is entertaining. Met AE he told it will be done but nothing happened. I am a armed forces Fauji and treated like this, so normal public how being treated. Please do needful

We are from Jalandhar, it's been 6 months that we are complaining about the fluctuating of electricity, but this issue has not been resolved yet.
We request you to solve this issue as soon as possible.

I had paid the bill amount of rs 22320/- of pspcl customer no [protected] . On dated 01/02/2022 bank ref no is[protected] . Amount is deducted but the receipt is not generated kindly do the needful actions . My cont is [protected]

This is to inform that PSPCL team has been cutting team with their will and wish without even discussing with the owners of the land on which trees were planted.

This is the 2nd time they have done in last 2 weeks.

These trees have been nurtured over the last 10 years and this pspcl team brutally cut the trees.

On 15th January thye cut 8 trees and today 25th January they have cut another 6 trees.

Request you to please look into it with urgency before they further continue this unwanted environment impacting activity

Dear Sir/Madam,

My address is incorrectly mentioned in Electricity bill. It's only landmark and area mentioned in bill. Kindly correct my address in my electricity bill i.e., House No. 1406, Block - E, Adarsh Nagar, Naya Gaon, S. A. S. Nagar, Mohali, Punjab - 160103

Account No. [protected]

Dear Sir/Madam, Our PSPCL Request no 33665512 *has not resolved by DS CITY DIVN. TARN TARAN*
*We are not satisfied with this service.
Without our concent our request has been closed* .
*Please Open our Request No.33665512 till it's resolved.*

Kripa kar ke sade Transformer Serial No.NBG/16/1S/5827 (16 KVA) the detail menu send kar do .*We only want's to know who's name does this Transformer was issued ?*
At present it was installed in our Agricultural Land in village Chak Sikander, Sub Division Sursingh.

The Transformer Photo is attached with this Request.

Please Help us🙏

Sir/ Madam
This is to inform you that i'm staying at H.No. 613, Anand Nagar- A, Patiala, Punjab
I have received my electricity bill dated: 12 January 2022
Which has following details:

Bill cum notice no. [protected]
*Account no. [protected]*
Previous reading
32487
Current reading
33325
Total units
838
Total due amount
8270

*But actual meter reading as on 14 January 2022 is 32634.*
There was some mistake at your end while taking reading
Please rectify it and send the revised bill. I am getting reminders from pspcl to pay the bill. However i am waiting for complaint resolution.
Kindly resolve my issue at the earliest and issue me revised bill with correct readings.

Sir/Madam

We are facing electricity problem every day from along time. There is no electricity from last 20 hours in our area
swaraj nagar, Kharar.. So please take an immediate action on this issue which is increasing day by day.

My adress Aerocity A block Mohali. My home power supply is disconnected from yesterday. i raised complaint they have marked resolved in system but actually the issue is not resolved even they havent visted to my adress for verfiying the fault.
i submitted the feedback issue not resolved and reopened it but again they marked it as resolved without resolving my power supply fault.Now i am not able to repopen that complaint.

so again i register the new request with number[protected]. Again the status is work in progress and no one came. i am in issue from last two days. I request you to please help i[censored] can.

my complaint comes under - Division office pspcl Zirakpur
Sub Division office -PSPCL Zirakpur

I am calling the helpline number from morning not one is answering the call.

There has been no electricity in the City floors, 110, Mohali, for more than 12 hours now.

I am resident of decent enclave, Ludhiana. We raised complaint at 11 am today via the company application as the power went off. Ticket was resolved automatically after few hrs without any resolution for us. We went to the electricity office and they told us they have no complaint. They gave us phone number of the guy who will come and resolve this. He told us he'll be at our place in 2 hrs. We called him again after 3 hrs and he told us that he has orders from above to prioritise other requests even when our request was raised before theirs.

Dear Concern,

There was a transformer installed outside the boundary wall of house no 6234 & 6207 which was illegally transferred near house no 6241.

There is enough load on the transformer and during summers the locals had to suffer long power cuts, once leakage form transformer spoiled few cars parked near it

The complaint was raised to the JE of electricity board Mr. Amritpal SIngh Mobile no. [protected], Its been 9 months since the transformer is lying on Road and hundreds of complains have been made to the employees of Bajwa Developers as well Hardeep Singh [protected] and Varinder Pal Singh [protected] every time the request is ignored. The wires from the transformer as naked and can result to murder of innocent and transformer is also lying on road in case a kid go near to it he can be killed. Who will take the responsibility of it. If no action is taken it will be responsibility of either PSPCL or Bajwa Developers limited. Also request to shift back the transformer back to its original location and an enquiry has to be made why it was transferred to a new location without any reason

Sir, i have made a payment on 4-1-2022, thought net banking . by mistake i have made on wrong acount number N34LH520308F, BUT I WANT MADE A PAYMENT ON THE ACCOUNT NUMBER N15HP42001N WITH NAME OF PAIRA SINGH, I WANT TO REFUND THE PAYMENT OT ADJUST THE PAYMENT ON PAIRA SINGH ACCOUNTS, I ATTACHER THE BILL RECIPT AND PAIRA SINGH BILL, PLEASE LOOK THE MATTER AND RESOLVED I SHALL BE THANKUFUL TO YOU

Good morning sir/madam ji. Please adjust electric bill of Nov2021.

I wanted to increase load of my electric meter with consumer number[protected]. I had made the request in SAP portal and made payment of Rs. 11348 with document number[protected] transaction id WICI[protected] dt.[protected]. now when I go to next step for submitting document it shows
'Kindly Complete the payment First, and then Upload the Documents', please either rectify the same or refund the amount/adjust the same in bill. I will be thankful to you.

The power is shutdown from 9:30 am and now time is 6:04am today is monday i know but when power will be restored