Punjab State Power Corporation [PSPCL] Complaints & Reviews

1. Reference letter no – 2250 dated 31/08/2018 of your department (Sub divisional officer, punjab state power corporation ltd pspcl.
2. I major paramjeet singh (Indian army officer) s/o sub major lakhwinder singh (Retd) wanted to put your kind attention towards the erroneously observation which becomes the harassment to my family.
3. We are resident of village kamonangal, p. O – marrar and a consumer of your department (Pspcl) under a service tubewell connection a/c no - e1523 which is on my father’s name (Sub maj lakhwinder singh).
4. In the month aug 2018 team / representative from your department has visited our farms as part of their routine/surprise check for valid and authorised electric tubewell connection. My father is using an electric motor of isi marked texmo monoset pump 3 hp in our fields, the bill of the motor pump is already attached in the connection file which is with your department. Whereas the inspection team has remarked it’s as electric motor of 5 hp and more over my father being penalised for the same under the bill of rupee11400/-by bill cum show cause notice under provision of reg 37 of supply code 2014 & section 135 of the act.
5. Being a responsible citizen it’s our moral duty to utilise the government resources in a befitting manner. The above it is submitted that erroneously observation of electric motor may please be rectified at the earliest.
6. Documents for your reference please –
(A) photo of letter no – 2250 dated 31/08/2018 of your department (Sub divisional officer, pspcl).
(B) photographs of tube well motor.

Respected sir/ mam i am resident of (Amloh, disttict fatehgarh sahib-pb) yesterday night we had a problem with our phase we have 3 phase meter and our 2 phases are not working i registered my complaint at pspcl amloh and they said we have no staff at night we will solve it in the morning and they register our complaint.in the morning i call them again they said we had recieved your complaint we will solve but till now they havent solve our problem our complaint no is ref no 12356438 has been registered at[protected]:20:52. Staff with [protected] has been assigned to resolve your service request - ds divn. Amloh against meter no k61gt610050p. I request you please solve our problem as soon as possible waiting for your strict action tnx.

Name - ratan singh
A/c no - [protected]

Dear sir/ mam

I submitted last bill amounting rs 200 billing period between 16 may to 21 july 2018. And i also have the receipt of payment which i attached with this complaint. Today i got bill amounting rs 710 which is showing the period between 16 may to 19 september.
In this bill previous bill is added that is why it is showing 4.2 months period (126 days).
So it is my hummble request please readjust the bill and update again on the servers so i can pay my remaining balance as soon as updated.

Sir, my consumer no. Is a22wg691202x and contract ac no. Is [protected]. I have got a bill of rs 13200. My this time comsuption is 396 units. I dont have any previous dues. My last bill was 2690 which was cleared through my sbi ac. I am sending scrrenshot of it. Before this i was got a bill of 1100. I am also sending its screenshot of payment done. Kindly improve your department's mistake and make a new genuine bill.

I would like to inform you that i gian chand from house no. A-13, new vinay nagar, chakk hussaina, lamba pind, jalandhar. I complained abt electric meter tripped/jumped lots of time due to this our electricity bill crosses above 1.30lac approximate. Till now from january 2018 electricity board people did not confirmed any progress report. Due to this they charging us penalty on monthly basis. Which is now not affordable and they forcing us to pay. Please tell us what to do.. Where to complaint...

Consumer no. J53gt530191m - contract no. [protected]- bill no.[protected] meter no. 023089. Bill dt.4/9/18 (From 3/8/18 to 4/9/18 - 32 days) sub div. Hadiabad (Code 3243) hadiabad, teh phagwara distt. Kapurthala - punjab
The bill has been issued for rs. 26130/- (2880 units) which is on a very high side. The meter has given wrong/inflated reading. Even if take the average it is on very high side.. Finding no respite/solution locally, i am approaching you to get the bill rectified and refund the amount. I have paid the bill under protest.
Kindly act at the earliest for refund

Dear sir,

Good day!

I am consumer of pspcl and having meter no [protected] on the name of tripat kaur dhaliwal.

I have notice from last 3 to 4 billing cycle that my meter running is not as per our consumption. I had paid too much high value bill in last 2, 3 billing cycle of pspcl. I am strongly feeling that there is any fault in my meter or wire. Would request to kindly look in to it and resolve on top high priority. I am a small family and uses is not as much as i billed by pspcl.
Regards
Cell no - [protected]

Sir,
I made two online payments on 16/09/2018 on receipt i got.
But one payment account no: [protected] for rs. 12940/- through payzapp wallet. Of hdfc bank. But receipt for this payment is not generated yet.
Today is last date of bill payment.
Merchant id for this payment is[protected]
I contact hdfc they told payment is not claimed by pspcl say officials to claim rs. 12940/-.
So claim this amount and clear account outstanding of account no: [protected].
Thanks,
Avtar singh

I am rakesh kumar. My mobile number is [protected]. My bill no. Is n21uc230215f. I was doing my bill payment online through netbanking. Because of system problem my bill payment (5130+5130+5130) =15390 rs were deducted three times. So i want to refund extra amount 10260 rs. Receipt numbers are[protected],[protected] and[protected]. Date was[protected].. Kindly do my favour please.

My meter no is[protected], house 172a, modren valley, kharar. Last two times bill coming more than, rs10, 000.00 per month, the house is vacant since july 2018 but still meter is indicating consumption. Meter seal is found broken, request you to please check consumption issue and also meter status since presently i am not staying there.

Asheesh sharma...

1. Reference letter no – 2250 dated 31/08/2018 of your department (Sub divisional officer, punjab state power corporation ltd pspcl.
2. I major paramjeet singh (Indian army officer) s/o sub major lakhwinder singh (Retd) wanted to put your kind attention towards the erroneously observation which becomes the harassment to my family.
3. We are resident of village kamonangal, p. O – marrar and a consumer of your department (Pspcl).
4. In the month aug 2018 team / representative from your department has visited our farms as part of their routine/surprise check for valid and authorised electric tube well connection. My father is using an electric motor of 3 hp in are fields, whereas the inspection team has remarked it’s as electric motor of 5 hp and more over my father being penalised for the same under the bill of rupee11400/-by bill cum show cause notice under provision of reg 37 of supply code 2014 & section 135 of the act.
5. Being a responsible citizen it’s our moral duty to utilise the government resources in a befitting manner. The above it is submitted that erroneously observation of electric motor may please be rectified at the earliest. 6. Documents for your reference please –
(A) photo of letter no – 2250 dated 31/08/2018 of your department (Sub divisional officer, pspcl).
(B) photographs of tube well motor.

My consumer number is[protected]. For last one year i have been getting escalated electricity bills of around 2000 to 2500 rupees every 2 months while my usage is very low this seems to be an average bill. Seems like pc pspcl is only giving average bill for the last 1 year till may after may i have received my bill in september for rupees 8300 for 4 months which is even higher and the meter reading which were not given earlier has now been given.in my area built the metre readings but not specified correctly since a lot of readings have. Since more than a month reading have been collected the slab of the cost of consumption has gone out this is not my fault since the electricity board has sent me a bill after 4 months with escalated values. If a bill is given monthly or even in 2 months with correct meter reading my bill should not be more than 600 to 800 rupees per month since issue with the bill timings. I have been getting such an exaggerated bills every month which i am even not using. Please get my bills corrected

In front of my home loose and low haggling wire many times compliant lodged and visited sdo and xen sahib never available on seat
Tuesday sdo sahib visited with team as usual government employee told me very lealthy procedure power of attorney from owner of the plot who is in canada give compliant in writing on paper where as our motto is save paper save trees, same answer visit office then why government has spent so much money if some incident happen the pspcl will be responsible following since long
Requested many times to check my load no body bothered i visited your site clearly written what service are provided on line but ground realities are entirely different
Please train your staff what is the meaning of on line service and how to deal with the consumer
I don’t know which era pspcl is working
Please solve my problem with in specified time

Hi my name is neeraj and from balachaur i am just complaint about a new meter connection in my city balachaur (Sbs nagar) i am already paid full fee for a new connection two month ago now i received a call from electricity office, they said your connection is ready to supply buy we have not available a meter box in our department so you buy from outside then we will fix the meter. My question is if i have already paid a full fee of a new connection then why department saying that you buy from outside that is not only my question, everyone who's applied for a new connection.

My name is komal menka.I m complaining that i tried to pay electricity bill through netbanking on pspcl corporation .But it was not done 2 times my fund was deducted .amount was 5130+5130 rs . It s really so bad .I want to refund my money.
Bill number was N21UC230215F
My contact number is [protected]
My acount is in Sbi bank Balachaur, SBS nagar
Punjab
I wiil be so thankful

Its a sorrowful thing that you people didnt do your duty as per time. From yesterday night there is a flucuation in our area but your department is still sleeps and still there is a cut from morning... We are working people and have to take rest only at night but your department is just thinks about their children and family but what about our family we do have childrens... But you only thinks abouts your

We are large supply consumer of pspcl having connection no. [protected] running induction furnace m/s dasmesh alloys, village kumbh, amloh road, mandi gobindgarh and our feeder code f d c [protected], feeder name dummy fdr f63l comm to s/s bk06 and power grid is 11 kv, tooran, amloh road, mandi gobindgarh. We are facing many problems of erratic power supply like power outage, unscheduled power off and power trippings due to which our production schedule is disturbed.

On dated 10/09/2018 midnight power supply was interrupted at 03.00 am in the morning and remained of[censored]pto 11.00 am (8 hours closed our production). So please reduce fixed charges amount rs. 12, 000.00 (Approximate minimum) in the next period invoice of power off time and we suffer financial losses as well.

We humbly request you to kindly look into the matter urgently and fix the responsibility of concerned officials in this regards.

Thanking you,

Yours sincerely

For dasmesh alloys

The complaint officer
Punjab state power corporation limited,
Dashmesh nagar, new defence colony,
Zirakpur, punjab 140603.

Sub: complaint against excess bills of z74zs170919m (Surinder kumari).

Dear sir,

I am getting too much excess bill since 4 months. The bill appears to be inflated as i know for certain that our consumption of electricity is not so high as to warrant such a high bill. I request you to please look in this matter seriously. Please inform us the reason why am i getting so much excess bill and when are you going to send your person to check our meter. I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest.

Latest 2 bills enclosed with this letter.

Waiting for your immediate action.

Thanking you.

Yours faithfully
Surinder kumari
Flat no.134 d-1
Penta homes
Vip road zirakpur

The regional pspcl officer does not attending any complaints.Haibowal kalan jassian road, Sunil park is worst effected with power supply failures, No engeener or senior officer ever available for any queries about complaints, this urban area has been made worst by pspcl bad services.The concerned officer incharge never tried to solve the problem.Power cuts ranges from 8 to 10 hrs .Call centre system of pspcl has worst services to offer to...

This is regarding the wrong bill printed for unit f443, phase 8b for amount 50170. Averahe electricity bill for last 6 months were coming was 5k but this month it is very high 50k (Bill is for 2 months) and we are not able to understand. Request you to check and do the rectification immediately so my tenant can clear the bill on priority.
For any query please get in touch with
Rupinder saini: [protected]
Rajeev bhardwaj: [protected]

Quick response will be highly appreciated.