Punjab State Power Corporation [PSPCL] Complaints & Reviews

Dear PSEB Management,
The complaint is to prune the tree at our house i.e., H.No-1532, Sector-69, Mohali.

It has overgrown risking the electric cables and supply ans is heavily imfestwd with BATs.

Kindly, prune and cut the tree in the interest of electricity supply and safe habitat of residents.

Please take priority action.
Regards
Col Trilochan Singh Baath (Retd)

This is regarding a complaint as to get a new transformer in Subhana village, Jalandhar, Punjab. Although, this issue has been in talks for over 6 months now yet unfortunately the officials haven't taken any action towards it. Despite telling them that it's extremely difficult to live in improper voltage supply every day, still for them it's not serious and they keep on increasing the date for work.

I personally have talked with the Junior Engineer of the area, from the past one month, he has been making excuses after excuses. Sometimes, the contractor is ill, sometimes the contractor is busy elsewhere etc, these kinds of excuses.

I don't know who is reading this complaint but if anyone who actually possess adequate power and will so kindly help us and please elect those people who actually know what public service is all about. Because clearly these officials are taking their jobs for granted.

Ultimately I don't wish bad for anyone. It's just that due to such people's misconduct and irresponsible behavior, we, common people have to suffer each day.

Thank you.

Sir/Madam,
Pls update my address as per given below

Account Number -- [protected]
PRITTI SINGH
FLAT NO -664, HOUSEFED SOCIETY,
NEW AMRITSAR
AMRITSAR
PUNJAB
PIN-143006

Yesterday my electricity bill with account
no-[protected] came for time period 27 may -27 July with rs 6737 as sundry charges only . And actual bill amount zero .
There is no due any past electricity bill,
As always paid on time .
Even as living in village bill usually comes zero maximum times.
We request you to rectify this bill, as we can't paid such amount only on sundry charges .
Even try to clarify from sub divisional office they didn't give any proper answer.

Such a shameless service provide by ppscl it's been 3 hour we called about 10 times but there is not even a single update from there side such a fake service provide to customer if you are not able to provide electricity to customer kindly close your company and do something else in which you will do something right.

Respected sir,
it is informed you that our house no 10 modern enclave near satya jewellers and swami enclave, 4 -5 houses have no light since from 8 pm 16/07/2023, to till now the fuse/ phase in our area is faulty every time the problem is not resolved. Please change the line of our electricity supply of phase.so please fix the problem as soon as posible

Thanks & regard
Deepak kumar
[protected]

My complaint is regarding the installation of electricity Pole at wrong place. As I post the complaint yesterday the process of installation of electricity poles is under process. There is new electric pole install by the department beside the tree (see photo attached) as there already another pole installed on other side next to the way of my house which is making difficulty for us. It might lead to some serious injury and loss of life if neglected. To my concern and knowledge, I have already complained about it a number of times but no actions took place.

Our power is in breakdown from 27th june 23. We resister complainy 5-6 time but no body is comming. We also visit personally
Sahnewal Ludhiana electricity office but no body came yet.
This is the worse condition of power in Punjab.

No electric supply from last 8.30 hour in medway colony .complain registered to complain cell .no positive reply from the oprater Ravi Kumar plz take needful action .

Street Light not working at Chajjumajra near Janta Clinic From House no B[protected] to B[protected] .Please Solve it as soon as possible
M. [protected]

R/Sir/Madam
With respect I want to say that As I came to know that Punjab State has one building one electricity meter policy . Our H.NO 109A (villa) has already one meter in ground flower . I want to second meter in first flower so I applied .
I applied for New Electricity Connection Application No 30814 Dated 17.02.2023 Cancellation Request sent online and refund my amount Rs. 9235.4 (Nine thousand two hundred thirty five rupees and four paisa ) which was submitted through online transaction ID YHDF174O580050 on dated 17.02.2023.
Kindly refund my Amount Rs 9235.4 in below given Account number . I shall be highly thankful to you.

Account No 10S51206318 IFSC CODE SBIN0010506
SBI BANK AT H.P. Board of School Education Dharamshala
Thanking You
Yours Faithfully

Rattan Sain Negi (Contact No [protected])
Hous» NO 109A Paradise Home
Balala Road KHARAR-140301

Enclosed :- Application and Amount Submitted receipt

When we call they always cut our call...
Worst department I have ever seen .. higher authorities should take strong against kharar electricity department... Also SDO of kharar electricity department...always busy the call ...they can't understand people's problems...my exam is going and i face so much problem...so please correct this issue in Guru Fateh Town Daun Majra Kharar Punjab... please

I am writing to challenge the high electricity bills I have been receiving for our apartment #263 SF in Victoria Floors, Sector 116, Mohali as well as the ‘D’ category status of the electricity meter. The apartment has been unoccupied and locked since I took possession in September 2020, yet I have been receiving bills on an average basis for the last few months.

Upon investigation, we have found that the bills show that the electricity meter installed at the premises is of the ‘D’ category, which means that the meter is defective and not recording the actual electricity consumption. However, we believe that the meter is not defective, but rather not changing because the apartment is locked and not consuming any electricity.

As a result, I request that you depute the JE to personally check the meter and verify that it is in working condition. We believe that upon inspection, the JE will find that the meter is not defective and thus change the ‘D’ category status of the meter.

Furthermore, I request that the bill being calculated on the average consumption based on the sanctioned load be reversed and that we receive bills based on the actual consumption in the future. I believe that it is unjustified to be charged for electricity that we have not consumed.

I appreciate your attention to this matter and look forward to a prompt resolution.

Respected Sir,
I am repeating again and again regarding the incorrect bill. I have submitted my complaint in Pathankot office to SDO and dealing clerk also and requested personally more then five times. But no action has been taken till date .
My account number is below mentioned.
Shamsher Singh
[protected].

NA - PBE10002-Unable to process internal error
What is the reason for this error while making a payment.

Please ensure to put more meaningful messages with the error codes.

Account no [protected] I file this complaint as the machinery has been used substantially less still there is a high bill amount could you please look into it and clarify the reason for the high bill amount or lower it

Dear sir sir i paid amount 3390 online via netbanking on 01 march 2023 bill desk with transaction id [protected]. But new bill generated on 22 Mar 2023 is Rs. 3480 and not updated my payment of earlier bill paid. my account is number [protected] my online transactio n not updated in current bill pls check and confirm Transaction id [protected] amount Rs 3390 Thanks

I have transferred Rs 632.50 to PSPCL using PhonePe on 18 march 23.
The Transaction was shown successful by Billdesk and the money has been withdrawn from my account. However, PSPCL has confirmed that the transaction got cancelled.
Please refund the money in my account.
Details of transaction are attached.

I am a resident of Dhakoli, Zirakpur in district Mohali. We have been suffering through day long power cuts by PSPCL. It has the poorest of service records as far as uninterrupted power supply is concerned. It is really frustrating for us to suffer from the poor working of this corporation and this state government of so called Aam Aadmi Party as a whole. Not that the previous government was any better. They are literally giving the aam aadmi a hell. These people don't care about people's livelihoods suffering due to their poor attitude towards providing the only commodity they are responsible for, the electricity. In a nation which has surplus power generation, we are suffering at the hands of this inefficient cabal. Today also, they have shamelessly cut power from 9 AM till 5 PM. What should we do then? We can't do our work because electricity is not there. Such is the shamelessness that they even switch off the phone number meant for registering complaints. Then, they put up a notice regarding power cut on their website. Should we use their website as our home page to check it every few hours when they are happy to cut power next? We are fed up.

DEAR SIR
I am ravi garg ipaid pspcl bill paid through Rtgs, date 8/02/2023 bill Amount is 126650/rs account number is F13ND720788[censored]TR no is AXSK[protected]/2433/So detected amount in my account but Reciept is Not Genrated So kindly resolve my problem thank you