Punjab State Power Corporation [PSPCL] Complaints & Reviews

I am a resident in vip road zirakpur, we are suffering from frequent unnecessary electricity cuts. There is nobody answerable in costumer care and provide poor constumer services. Kindly resolve this problem as soon as possible otherwise i have to take hard step.
This is a frequent practice and there is no body to answer this. All customer support numbers mentioned online are fake and there is no one to respond. Every one who is answering are saying they are not from relevent office. We cannot sleep with our children from last month. These are the promesis that govt made.

Please look into the matter asap.

If not please treat this as final warning

Thanks for your attention

Anirudh singh
[protected]
Rail vihar... Vip road
Zirakpur punjab

Model town area, jalandhar: no current for the past 2 hours today (22/05/18 time: 17:47).
Everyday there are unannounced cuts, daily and without fail.
Are we, the most capable state of punjab so incompetent and incapable. What a shame?

How can we prosper where there is no power for several hours everyday?

And all the diesel being burnt causing carbon footprint for generating electricity, who is responsible for that?

Shame on you. Shame on all o[censored]s. Remember powerful people (Ironic): with great power (Again ironic in your case) comes great responsibility. You may remember that or not but do remember this: karma is more powerful and serves without ordering.

Jai hind.

Today, i am writing this email to inform you that the staff and representatives are sitting in the pspcl customer care no. (1912) are not serious with their designation as we have called them so many times from last night to till morning even then they have not mark our complaint. When we guys are saying please provide us complaint no. Then they mark our complaint. But still no one take the ownership to resolve the complaint and when we again called them then they said we have short of employees who are working for the same job. Please try to understand the problem of common man without electricity and please recruit good kind of persons for the customer care office and even complaint office who are even serious for their job and give us proper reply against our problem. Kindly take this as our serious concern for electricity and help us to resolve the same. Now, we gave call on number ([protected]) who told us that they are not aware regarding the how much time they need to resolve our problem and even have no proper staff as well. Kindly help us to resolve problem as we are facing the same from last night 11'o clock to till morning.

Waiting for your kind revert...
Thanks...

Huge amount have been charged on account of arrears of current financial year, arrears of previous financial year, sundry charges without giving any details along with the bills. My previous month bill was in minus and the one issued in the month of may, 2018 is to the tune of rs 27160=00 paid on dated[protected] vide receipt no[protected]. I need my account, checked up to date and furnish details of all the arrears charged and recovered & let me know where is my advance bill paid has disappeared from my account with out giving any information on the subject. When all the bills are regularly being deposited then why the previous year arrears being charged with out giving any details. This information must be given to me within 10 days else i will go to the consumer court and effect recovery, which has been chrged to me with out giving any details

Dear sir,
My self vinod kumar resident of b-iii /112 pakho wala bagh sahoria street barwala 148101. I want to keep your attention on the loose joints of wires bundles on our front wall of our house. These loose joints can be a big reason for an accident of short circuit and misshapening.
You are requested to remove these joints and arrange to put a new cable against the same.

Your prompt action will be highly appreciated.

I have attached the photographs also for reference.

Vinod kumar
House no b-iii/112
Pakho wala bagh sahoria street
Barnala -148101
Mobile - [protected].

Dear sir,

Myself paramjit kaur w/o harkesh kumar, r/o village chitton, p. O. Jallowal khnoor, dist. & teh. Hoshiarpur is submitting complaint on above said issue.

In our street, the electricity cables are hanging at very low level with the open joint. Even it touches our boundary wall. There is always a risk of accident due to this.

We complaint you mahilpur office, but no action has been taken still.

Kindly resolve the issued & avoid the accident.

PSPCL adding amount in the Adjustment column in the Bills. When asked to them they were not able to answer. Just replied that according to the circular that they had from the department System is adding adjustment basis on some creteria. Even officials are not able to give concrete answer why bills are increasing by adding adjustment amount. It is a burden over consumer.

For me it happens two times. Rs.1105 has been added two times in previous two bills. When I logged a request on PSPCL portal, they just closed the request by marking a comment to meet "XXX" person.

As per me the request should not be closed unless/untill it is resolved. This is not the resolution. I again log the request given the previous request reference and again it is closed by the official.

So, in this case what is the purpose of online request if I have to go to the department and meet "XXX" person for the resolution. And officials are not aware of the request resolution process.

I am a resident of nehru nagar, pathankot. My electricity bill for this present cycle has not yet been generated. (The bill has been generated for the neighbouring houses). The person with the billing machine must have missed my house.
The account no. Is provided below.
1. [protected]
(Consumer no. G55bs530785x)
2. [protected]
(Consumer no. G55bs530682y)

Complaint against b-34 4529
Tarsem colony, churpur road, haibowal kalan, ludhiana 141001. Punjab. This house metter has been disconnected by pspcl, but they are still using electricity by kundi. This unacceptable firstly they not paid for electricity and after disconnecting they are using illegal way.
Please check and take legal action against them so nobody try to do this. If board doesn't take action against these people's, then this is the easy way for everyone. Not paid and then use kundi

Yesterday my electricity was found damaged please get the meter checked and it is that needful be done it seems that some one has tried to damage the meter j d madan 82c/2 new green model town jalandhar-144003 mob [protected]. Yesterday lodged. A complaint no 10321759 but no body has come to check the meter and to do what is required to set the damaged meter so is again requested to do the needful

No power off 10 houses in gandhi nagar fazilka...
Plz set dis

Dear sir / ma'am i have received my current bill of rs 12340/- with includes sundry charges of rs 333/- and mmc charges of rs 247/- my all previous bills have been paid and nothing is overdue. I fail to understand what are these charges for. I am not able to pay this much of charges as i belongs to lower class. Pls look in to this matter and sent me the correct bill.

Regards
Shashi kanta
Account no z74zk161646w

Sir
My electric meter is not working last dated 1st may 2018
Its bilinking of light and analog meter reading both are stopped from that night. And no one taking action from zirakpur electricity department.
My consumer id no is - z74zs554272n
Last bill amount - 2660/-
Receipt no. 60533
House no 61, lohgarh golden enclave, block - f, zirakpur, punjab
Kindly make the visit of engineer for the inspection and resolve this issue.
Thank you
[protected]

I m sorry to inform you that last night was horrible due to carelessness of your department. I called at 10 30 pm on this no 1912. They helped me with the ticket no 10296230 and assured that your complaint will be acknowledged within 2 to 4 hours. It was a sigh of relief though customer executive gave me the contact no of the lineman whom was supposed to come. On trying that number it was switched off. I called 4 5 times to executive's after the incident happened. They had no answer for me when i asked the current status. I would request you if you can not carry on with this service then do not advertise this to make fool of people's out there.in the morning i have to remind this guy that we have no power since last night. He asked for another half n hour. I hope this complaint will change the system a little.

More than 40 hours have passed and still the sultanwind area of amritsar is without power. Thanks to pspcl. Inverters are dead. Phone batteries have gone. No water for drinking and cooking. Life has become crippled. Hope that after enjoying holidays on 12 and 13 may 2018 pspcl staff will come today on monday and resolve the issue. India shining and acche din.. Hats off to pspcl

No power in sultan wind area amritsar for the last 30hours. No one has come to atte d complaint on 12 may 2018 as well as 13*may 2018.
May be due to holidays saturday and sunday. Pspcl is clearly deficient in service.. Residents are suffering as there is no power and water for the last 30 hours. Specially elderly and children are the worst sufferers. To make the things worst none of the pspcl numbers mentioned on various sites are working. Very poor performance of pspcl. Pspcl please stop making false claims on your website about having sufficient power. You have made a mockery of the power system of punjab which needs immediate attention of the concerned authority.

Hi team,
I have deposited electricity bill of account no. G 57 cf 753112 f rs. 2540- (Mukesh kumar) & g 57 cf 753821 w rs. 1000- (Mohinder pal) through internet banking on 10th may 2018 at 6:13 & 6:19 p. M.. Transaction id was igadmrbxv0 & igadmrcrh6. The amount of both bills are deducted from my bank account but no message/mail received by me and also at your official site the receipt is not shown
Please update these account and provide me receipt

No power in our area last 1 hours...
Plz come

I m from kadianwali jalandhar dist. My village is very near to jalandhar heights flats. But there is bog issue regarding electricity in my village. If i ask from employs of electricity they with excuse that ur village 's suply is from very far place. So oftenly we suffer from faults. Today after 26hours we get electricity siply... Kindly look upon the issue.. And reply my complaint. Thankful

With due respect i would like to bring you kind notice that, on 20.2.18 i had submitted application for the replacement of temporary meter (Meter no. Z74at004280k) installed at my residence h. No. 126, the zirakpur tribune parivaar co-operative house building society ltd. Gazipur, zirakpur, punjab as the display of my electricity meter was not working,
Now i have received bill no. 31253 dt. 12/4/18 of rs. 8780/- sir, as my meter was not working properly since feb. 2018, how such an exorbitant bill is possible. Even the average amounts of my previous bill are not even close to this amount. Now i again submitted my application for replacement of my faulty meter on 17/4/18 but nothing had be done till date.
Sir, i am regularly paying my electricity bill since dec. 2017. Requesting your good self to instruct the concern person to review my bill and replace my faulty meter with new one.