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Punjab State Power Corporation [PSPCL] Complaints & Reviews

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Punjab State Power Corporation [PSPCL] reviews & complaints page 55

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A
ashoksharma1982
from Darbhanga, Bihar
Feb 22, 2018
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Address: 160062

I am the owner of 1731/a (1 bhk flat) sector 64 mohali, punjab. I have purchase the said flat. The electricity connection of the said flat was in the name of previous owner smt. Sonia sharma having account no [protected]. I have approached the concerned electricity board authority for change of name of owner with electricity department.in this regard, i have submitted the required documents and fees with pspcl through their subidha center on feb 2017. Instead of changing the name in their records the department has installed the another meter having account no [protected] on above mentioned address (1731/a sector 64 mohali) and lowered the previous meter. I have personally visited 3-4 time to pspcl to deposit the meter and i was finally successful to deposit the meter in august 2017. On that day, the final bill was raised and excess in the account of rs 2672 was transferred to my newly installed meter having a/c no [protected]. After raising the final bill i am again receiving the bill for this account number. Then again i have made the complaint that i am receiving the bill for the meter which is already deposited. The bill was raised on average basis based on previous consumption. After continuously writing on pspcl consumer application portal i have received response from the electricity board on 28.08.2017 that final bill made and nil outstanding against this account no [protected]. But still i am receiving the sms for a/c no [protected].in this regard i have visited subidha center and they have informed that the closure application is still pending with concerned area je. Further i have started receiving the bill for another meter having account no [protected]. The details are as under:-
Date bill period consumption amount due date
22.05.[protected].06.2017
22.07.[protected].08.2017
22.09.[protected].10.2017
After that i have not received any bill.in this regards i have made several complaint since 26.12.2017 that i have not received bill since september 2017 through pspcl online application. But i have not received any bill. Finally i have received the reply that bill issued on 03.11.2017, but same not reflected in application and nor same was not provided at my address 1731/a sector 64 mohali. On 22.01.2018, i have checked pspcl application portal, i found that my bill was updated and details are as follows:-
Date bill period consumption amount due date
22.01.[protected].02.2018.
I was very shocked to see the electricity bill which was on very higher side. Then i have visited subidha center on 13.02.2018 and inquired about by bill then they have given me two bill since feb 2018 for a/c no a/c no [protected] as details below:-
Date bill period consumption amount
22.01.[protected]
01.02.[protected]Including areas)
In this regards i want to submit that the meter was installed on 10.03.2017 (As per electricity bill), the pspcvl has not taken physical reading and raised the bill on their assumption basis for account no [protected] and submitted bill for appox 10 month in one go and charged higher tariff changes and secondly still submitting bill for another meter which is already submitted to them. Kindly do the needful to correct my bill.
Mar 8, 2018
Complaint marked as Resolved 
I have not received any revert from PSPCL. I have personally visited at PSPCL office but no avail.
Mar 08, 2018
Updated by ashoksharma1982
Not received from PSPCL TILL DATE
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    Pardeep Delu
    from Bokaro, Jharkhand
    Feb 21, 2018
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    Address: Fazilka, Punjab, 152116
    Website: n/a

    Hi sir, my name is sandeep. I have a miter namesd on my grandfather patram from vill. Mehrajpur abohar fazilka.
    My bill number is y32mt440019p. My bill is 6060. Bul unit is same form last month and activ month. My unit is not moving only single unit than how can i pay 6060. Please help on this matter.. I am so tierd from your side. Please help... My mobile number is [protected]. Please view the bill and find out the problems.
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      A
      Abhimani
      from Morinda, Punjab
      Feb 20, 2018
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      pole relocation

      Address: Mohali, Punjab, 140103
      Website: www.pspcl.in

      Sir my consumer number is r65ck371623x
      I am from kurali punjab.. There is a pole which is exact in front of my gate which is causing serious troubles n injuries while moving in and out of the house.. I tried contacting local authorities but they seem to be helpless its been around 6 months since i am contacting kurali electricity board.
      Please look into the matter and get the pole shifted
      Charanjit singh rattu
      House...
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      P
      pankaj_bulbul
      from Dirba, Punjab
      Feb 19, 2018
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      Address: Amritsar, Punjab, 143001

      I have today paid my electricity bill rs. 2300 from my icici bank account. But receipts of the same not generate and after payment outsyanding amount is shown against my ca no. [protected]. My payments details is under:
      Transaction id [protected] towards payee bill desk bpc date and time - feb, 19, 2018 at 21:48 hours.
      Pankaj nath
      You are requested to do the needful and send the receipts through mail. My e mail address is [protected]@yahoo.com
      With regards,
      Pankaj nath
      56, new customs colony,
      E block, ranjit avenue, amritsar
      Dear sir
      My Account no. is [protected]
      My electricity bill is not Showing Online On Your Pspcl Paybill Site.
      So plz update my Bill Detail On Your Pspcl Paybill Site as soon as possible.

      Thanks
      MANJIT SINGH
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        S
        Shamsher Singh Dhillon
        from Chandigarh, Chandigarh
        Feb 19, 2018
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        This is to inform that i have a domestic connection with meter a/c no. [protected]. My name is appearing wrong on the electricity bill & as a reason i am unable to produce this bill as residential proof. I have already lodged a written complaint regarding this to the concern department. The correct name and address is given below.

        Name: - shamsher singh
        Address: - h. No.4064-b, sunny enclave, sector 125, kharar
        Thank you.
        The reading of meter no.z74s200537a installed for flat no.1110, Tower 3, South City, zirakpur on 11.02.2018 of 12701 leading to consumption of 1236 units is wrong. Even on 13.02.2018 reading was 11870. Please have the reading rechecked so that we can pay the correct amount.
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          A
          Anil Kumar Er.
          from Gurgaon, Haryana
          Feb 18, 2018
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          Address: Ludhiana, Punjab, 141401
          Website: www.pspcl.in

          Reminder-2
          Note :- dear consumer complaints cell — there is no revert of my complaint... Pl. Intervene and do the needful... It seems pspcl is sleeping. Pl. Refer the trailing matterof my mail :-
          Dear sir/mam,
          It is for your kind information that i got sms for electricity bill payment of rs 9330/-for account no [protected] but no meter reader came for reading and no soft or hard copy for this bill recd till now.in previous i am always getting soft and hard copy of my bill...

          Look into the matter and do the needful.

          As bill sent is not genuine...

          Long time of my complaint but no action has been taken till now.
          Feb 13, 2018
          Sadhu Ram's response
          Sir, there is no light in some houses of our Mohalla: Udham Singh Nagar Nakodar District Jalandhar, since 11/02/2018 evening. 1912 not picking up phone.
          I live in preet vihar, near U.V.M scholl manakwal road ludhiana.
          We r suffering from power discontinution from last 30 hours still nobody solve our problem . Every number which is given by board to lodge complaint is always busy never get response .
          We never pay for this period of discontinution of electricity.
          Kindly sort the issue...
          There is no light in our some houses of our mohalla Udhsm Singh Nagar Nakodar District Jalandhar, since 11/02/2018 evening. From: Sadhu Ram.
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            V
            Vijay Marwaha
            from Delhi, Delhi
            Feb 16, 2018
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            Sir,
            I have received my current bill for rs. 8215/- which includes sundry charges of rs. 7811/-. My all previous bills have been paid and nothing is over due. So failed to understand what are these charges for.
            Please arrange to correct my bill for actual usage o[censored]nits.

            Vijay kumar
            478, gbm appartments
            Kurali road, kharar (Mohali)

            +91 [protected].
            Feb 16, 2018
            Updated by Vijay Marwaha
            Sir,
            I have received my current bill for Rs. 8215/- which includes Sundry Charges of Rs. 7811/-. My all previous bills have been paid and nothing is over due. So failed to understand what are these charges for.
            Please arrange to correct my bill for actual usage o[censored]nits.
            I've paid my electricity bill. But i have lost the reciept somewhere. The receipt can be helpful if someones urges to check my receipt. Please provide me the reciept for future reference. I'll be very thankful for this act of yours.
            I hope you will try to help me out.
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              Tishu Arora
              from Dhilwan, Punjab
              Feb 16, 2018
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              Address: Patiala, Punjab, 147201

              2 pillar mohale cho apni marji or mohalle de khilaaf patt ke gali de sahmne lga ditte jis naal pure mohalle nu bht dhikkat hai or nabha de je ne 50000 risvat leke eh kaam kreya hai ratto raat pillar ek hatva deta or dusra pillar gayab hai jisda koi pta ni or naal her ek pillar bsnl da vi c jo ki eh hath vi lgaana ni banda c jo ki oh vi gayab krta naal

              Name sunil arora
              Mobile number [protected]
              Address hira singh park dulladi gate nabha pin code 147201
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                V
                vadikaroan
                from Mohali, Punjab
                Feb 13, 2018
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                Address: Mohali, Punjab, 160103

                Dated:-09/02/2018
                To,
                The superentent engineer
                Circle mohali punjab.
                Dear sir.
                Subject: — regarding the misbehave of the linemen
                Here i bring your kind attention regarding the incident of your linemen dated 01 february 2018 at the village of bari karoan (Nayagoan-mohali). Here as per such your departments linemen’s visited at 6: 30 p. M and connected the line of light to our neighbour, here we request him that please insulate all wires as he opened to connect, but he refuse and said the that government has not issued him tap rolls, we also request him that we will be provided you, but misbehave our ladies. Even your team has been taken the liquor so much. Here i personally do many phones on the j. E number ([protected]) as given by your mohali offices but he has not picked our phone. As you know that bare wires can take any mis-happening. Being government employees his is public servant not dictators.
                Hence here i am requesting that please see the case on priority basis and give us the justices.

                Regards

                Sanjay kumar sharma
                Village-bari karoan {new complex)
                P. O-nayagoan, teshile. Khara
                Disit - mohali.
                awaitng your response still i have not recived any update is your lineman dictectorship is going there is no authority to hear the voice of comman man.here i again requested please see my pain area.
                Regards
                Sanjay kumar sharma
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                  A
                  Anil Kumar Er.
                  from Gurgaon, Haryana
                  Feb 13, 2018
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                  Address: Ludhiana, Punjab, 141401
                  Website: WWW.PSPCL.IN

                  REMINDER
                  Dear Sir/Mam,
                  It is for your kind information that i got SMS for electricity bill payment of Rs 9330/-for account no [protected] but no meter reader came for reading and no soft or hard copy for this bill recd till now.In previous i am always getting soft and hard copy of my bill...

                  Look into the matter and do the needful.

                  As Bill sent is not genuine...

                  Long time of my complaint but no action has been taken till now.
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                    S
                    slgoyal
                    from Jaito, Punjab
                    Feb 11, 2018
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                    Address: 147101
                    Website: pspcl.in

                    Respected sir/mam, my account number is p44ms440009p and the name stated for this account is "the balbehra chawal gram udyog samiti (Regd) balbehra", however after complaining so many times still the bill says incorrect name which is "the babera chawla gram udyog samiti balbera" this is totally incorrect andi request you to please look into the matter and do the required change in name as early as possible. Hoping to see the correct name in the coming bill and if not seen i will have to take some other action. I am not liking to say this but as stated earlier i have complained about it several times still no step has been taken. So please do the needful.
                    Thank you
                    The balbehra chawal gram udyog samiti (Regd) balbehra
                    +2 photos
                    Feb 08, 2018
                    soma420's response
                    wrong name of father Saab at bill
                    I am from madhopur a small town of District pathankot. From 5 previous days electricity is not coming properly.there is only 5 hour electricity came in 5 days . This is the worst service ever by pspcl in our area. This is too bad. You have to solve this problem fast plz it's a request.
                    Wrong name of father in bill account
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                      S
                      Sandish Handa
                      from Bengaluru, Karnataka
                      Feb 9, 2018
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                      Address: Ludhiana, Punjab, 141001

                      Consumer no. [protected]
                      Bill generated in the email with atttachment which came is 3990 and when you try to pay online on the pspcl website, it comes as 4390. Why there is discrepancy of 400 rs? There is no pending amount of earlier bill, still i am not able to pay 3990 which is the actual amount generated. Why am i getting charged 400rs extra. Please take an action
                      +2 photos
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                        bobby67
                        from Ludhiana, Punjab
                        Feb 7, 2018
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                        Address: 141001

                        Respected sir, in our locality mohalla ahatta mohd. Tayar back side gwd. 6v patshahi near cmc chowk ludhiana. Power wire lines are hanging in our street in critical position like 6 feet about. Every day we are worried about that any mishappening in our locality.
                        If you are visiting here you will also notice same.
                        Hoping that your authority will take action asap.
                        +2 photos
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                          krishang448
                          from Ludhiana, Punjab
                          Feb 7, 2018
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                          Address: Pathankot, Punjab, 145001

                          Respected sir. i krishan Gopal done payment of Rs/-530 in this CA no. [protected]. at 07/02/2018 at 06:50 PM. But this is wrong CA no. and not my CA No. please sir refund my payment. my name is krishan Gopal . h.no. 101 mode town pathankot PUNJAB .. my contact no. is [protected].
                          respected sir, please solve this problem.
                          thanking yours...
                          +1 photos
                          Hello Sir,

                          i am vivek kumar . a/c no. [protected], old: W21SR010579K. OUR meter 1 phase not working from last 1 month. when executive working on wiring. please check asap.

                          Ranjit nagar, street no- 4, back side of ati college. ludhiana
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                            A
                            Avinash3mpunjab
                            from Almora, Uttarakhand
                            Feb 4, 2018
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                            Address: Jalandhar, Punjab, 144001

                            Sh. A. Venu parshad
                            Chief managing director
                            Pspcl, patiala

                            Sir
                            You kind attention is again invited to my earlier reminders dated 1.11.2017 wide which i have requested to compensate me the loss of rs12270/- due to the wrong connection given by your contractor while replacing the mail cable.
                            I am sorry to say that i have not listen a single word from your side as such i consider that you are not interested to solve my problem.
                            Hence, i inform you that this will be my last reminder and if the reply from your side not received within fortnight i will be forced to approach the consumer form.
                            You can contact me either on my mobile number [protected] or contact at my email id [protected]@gmail.com

                            Regards
                            Mohinder paul
                            H. N.413, urban estate, phase-1
                            Jalandhar city
                            [protected]
                            Dated 4th february 2018
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                              Madan Lal Goyal
                              from Moga, Punjab
                              Feb 4, 2018
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                              Address: 151502

                              Please be informed that from past 4 months we have been receiving large amount of bill which is more than expected.
                              Even layman could understand that units consumed as mentioned in the monthly bill are much more than the actual consumption by few < 30 watt bulbs, no fans, no ac, no cooler in winters.

                              I would request you to look into this matter as why the consumption is so high when as compare to last year usage is below average. Appliances which are used as same as the last year.

                              Madan lal goyal
                              Meter no. 1870653-
                              +1 photos
                              The bill raised by the at spot billing is for Rs.4960.00. Bill received through mail is for Rs.4400.00. When I approached the concerned SDO the bill in her portal was with different amount. My contact No is [protected].

                              extra & unnecessarily electricity bill - Comment #2998707 - Image #0
                              extra & unnecessarily electricity bill - Comment #2998707 - Image #1
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                                tamanjeet
                                from Amritsar, Punjab
                                Feb 4, 2018
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                                My home meter connection is in name of my father s. Reminder singh with a/c. No.[protected]. My self working as assistt. Prof pediatrics rajindra hospital patiala. A complaint was lodged with no.9597820 with your deptt. On[protected] as half of my home was not getting electric supply. The persons from your deptt. Came and made temporary connection. Again it was reminded to your deptt. For permanent solution. A person from your deptt. Came on[protected] in response to complaint no.9622444 and corresponded with my nephew in rude manner that we need to send a request and purchase wire as one of phase is not working. Such a behaviour on part of a employee is not desirable, they should improve their attitude of working. I request my complaint be rectified at earliest, as more than 1 week has passed since the complaint has been lodged.

                                Thanxs,

                                Sincerely,

                                Dr. Manpreet sodhi, assist prof, rh, pta

                                584/14, old bishan nagar, patiala
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                                  Danish Prashar
                                  from Hoshiarpur, Punjab
                                  Feb 3, 2018
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                                  Address: Jalandhar, Punjab, 1444410

                                  Bill number not found on the bill

                                  I want to know my bill number of bill name pushkar kumar bcz i want to pay my bill through paytm nd i entered the (Khapatkar da lekha number) i entered this number that is on bill n35pc221146h it says bill not found of this account number

                                  Sooo its says a bill not found of this account

                                  I want to know why the bill not found of this number
                                  +2 photos
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                                    bsnlmaur
                                    from Jagraon, Punjab
                                    Feb 2, 2018
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                                    Address: Bathinda, Punjab, 151509

                                    Sir Transformer of pspcl which supply to telephone exchange is in worst condition. This transformer always sparkling from there male-female connectors. These connectors almost burnt and on off switch also not hold properly due to this our exchange rectifier cannot work properly and damage after some time. Due to fluctuations in power supply two rectifier approximately cost of 3lac are damaged. This office many time complaint to concerned officer of pspcl maur to in this regard but not parmanent salutation by your department. Sir we are major subscriber of pspcl. Our load is approx 84 kW so Plz look into the matter and solve our problem as soon as possible. Thanks. Contact no for further information : JE bsnl= [protected], [protected], 231996 JTO BSNL maur
                                    +3 photos
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                                      prince valmiki
                                      from Ludhiana, Punjab
                                      Feb 2, 2018
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                                      Address: 142050
                                      Website: PSPCL

                                      My meter no m65bt290733w connection miss kamlesh rani.. Sir bill bhut jyada aa rha.. Sade aas paros sarya da bill amount 500 to 1000 maximum aya hai.. Par sada bill 4670.00 r/s aya hai. Jo ki bhut jyada hai. Please sir billing amount nu gta dita jave.. Mere husband jo ki pspcl vich line man di post te shi. Jina di[protected] nu electronic shock naal death ho gi.. Please sir bill maff kita jave
                                      +2 photos
                                      Feb 02, 2018
                                      Updated by prince valmiki
                                      as soon as possible
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