Punjab State Power Corporation [PSPCL] Complaints & Reviews

My meter was changed for the a/c [protected], the bill generated after was incorrect, the same was brought to the notice of pspcl officials.

From last 2-3 months i am visiting pspcl office regularly to rectify bill and deposit it.

Every time i go there, they ask me to visit again or shift the responsibility to other person.

I am physically and mentally tired from their harassment.

I request you to take suitable action.

Regards
Jagdish grover
[protected]

Dear sirs, consumer no. Z74bs223807f meena verma

Please refer to above, i have deposited rs.2470/- (The bill amount) on 6.3.18 through yes bank net banking and received message: amount debited rs.2470/- to vide ref no. Lybk[protected] pspclltd dt.6.3.18.

But no receipt details received till now from your side.

Kindly confirm whether amount has been received by you or not.

Please send any landline / mobile no. For contacting and discuss personally

Regards,

Rajesh k. Verma

On fri 9 mar, 2018, 11:01 am satish kapahi, wrote:
No response has been received to my complaint. The meter has not yet been replaced. Please look into the matter and arrange for replacement of the electric meter at my residence at the earliest.
Thanking you in advance.
Ajay kapahi

On sun 25 feb, 2018, 6:21 pm consumercomplaints.in, wrote:
Greetings.

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Account no .Z38NG415841M
Bill no.-9429
unnecessary charges added in bill like sundry charges ..and arrear of current financial year amount 320 ..why all these amount has been added. there were no arrears in previous bill then why such amount is added.. accprding to current bill ..the bill amount is 11 rupees per unit i have to bear..please tell me why all these unnecessary amount is added .and i have one request dont add unnecessary charges next time in my bill.

My electricity meter account no is [protected]. I paid the bill through transaction number igadalqon1 on 3rd march 2018. Amount (Rs. 1210) got deducted but bill receipt was not generated for same.
As the last date was 7th of march i paid the bill using other transaction.
My previous transaction has not been credited yet i have checked with sbi and they say that amount has been credited in merchant account.
Please resolve the matter.

I have paid my power bill rs 4720 ac no [protected] from past 2 days... But its showing the operator is not confirming the payment. My bill is not able to pay so i am complaining this so that my bill should ne paid as fast as possible. Actually they are asking for penalty but i already paid a bill before due time so how can i b liable for penalty... The pspcl itself is not confirming the amount on paytm through which i paid my bill.

Dear sir,

I received bill with sundry charges and arrears curr. Fin. Yr.. Pfa the screenshot showing the same. Could you please explain what are these charges? I have cleared all the bills, and no amount is due from the previous bills. Please give details.

Where can i call you? Tried various numbers found on the net but some don't work and some are wrong!

Thanks!

ਸ੍ਰੀ ਮਾਨ ਜੀ,
ਬੇਨਤੀ ਹੈ ਮੈਂ ਹਰਬੰਸ ਸਿੰਘ ਪੁੱਤਰ ਗੁਰਬਖਸ ਸਿੰਘ ਬਾਜਾ ਖਾਨਾ ਰੋਡ, ਨੇੜੇ ਮੀਰੀ ਪੀਰੀ ਕਾਲਜ ਭਦੌੜ, ਤਹਿਸੀਲ ਤਪਾ, ਜਿਲ੍ਹਾ ਬਰਨਾਲਾ ਦਾ ਰਹਿਣ ਵਾਲਾ ਹਾਂ ਆਪ ਜੀ ਨੂੰ ਬੇਨਤੀ ਹੈ ਕਿ ਮੇਰਾ ਮੀਟਰ ਸੜ ਗਿਆ ਹੈ ਜੀ ਜਿਸ ਦੇ ਸੜਨ ਦਾ ਕਾਰਨ ਬਿਜਲੀ ਕਰਮਚਾਰੀਆਂ ਦੀ ਅਣਗਹਿਲੀ ਹੈ ਜੀ ਕਿਉਂਕਿ ਸਾਡੇ ਘਰ ਨੂੰ ਜਿਸ ਟਰਾਂਸਫਾਰਮਰ ਤੋਂ ਬਿਜਲੀ ਆਂਉਂਦੀ ਹੈ ਉਸ ਉੱਪਰ ਕੋਈ ਨੁਕਸ ਸੀ ਜਿਸਦੀ ਰਿਪੇਅਰ ਕਰਨ ਆਏ ਕਰਮਚਾਰੀਆਂ ਨੇ ਜਦ ਉਕਤ ਰਿਪੇਅਰ ਕਰਨ ਦੌਰਾਨ ਟਰਾਂਸ਼ਫਾਰਮਰ ਦੀ ਸਵਿੱਚ ਲਗਾਈ ਤਾਂ ਉਸੇ ਵਕਤ ਬਿਜਲੀ ਜਿਆਦਾ ਹੋਣ ਕਾਰਨ ਮੀਟਰ ਸੜ ਗਿਆ ਤੁਰੰਤ ਕਰਮਚਾਰੀਆਂ ਨੂੰ ਸੂਚਿਤ ਕੀਤਾ ਤਾਂ ਉਹਨਾਂ ਕਿਹਾ ਕਿ ਇਸ ਦੀ ਭਰਪਾਈ ਤੁਹਾਨੂੰ ਖੁਦ ਕਰਨੀ ਪਵੇਗੀ ਤਾਂ ਇਹ ਮੀਟਰ ਲੱਗੇਗਾ ਜਦ ਕਿ ਸਾਡੀ ਇਸ ਵਿੱਚ ਕੋਈ ਵੀ ਗਲਤੀ ਨਹੀਂ ਹੈ ਨਾ ਸਾਡਾ ਕੌਈ ਵਾਧੂ ਲੋਡ ਨਾ ਮੀਟਰ ਸਾਡੇ ਘਰ ਅੰਦਰ ਹੈ ਇਹ ਮੀਟਰ ਬਾਹਰ ਸਰਕਾਰੀ ਬਕਸੇ ਵਿੱਚ ਲੱਗਾ ਹੈ ਅਤੇ ਬਿਜਲੀ ਕਰਮਚਾਰੀਆਂ ਦੀ ਗਲਤੀ ਨਾਲ ਸੜਿਆ ਹੈ ਇਸ ਲਈ ਸਾਡੀ ਬੇਨਤੀ ਹੈ ਕਿ ਇਸਦੀ ਭਰਪਾਈ ਮਹਿਕਮਾਂ ਖੁਦ ਕਰੇ ਅਤੇ ਮੇਰਾ ਮੀਟਰ ਚਾਲੂ ਕਰੇ
ਧੰਨਵਾਦ
ਹਰਬੰਸ ਸਿੰਘ ਪੁੱਤਰ ਗੁਰਬਖਸ਼ ਸਿੰਘ
ਫੋਨ ਨੰਬਰ[protected]

Account no. [protected]
Name : amrik singh,
After correcting meter i paid bill amount 22, 600 on jan 5, 18. Now i checked online for current bill, it is showing rs. 5980 but the printed bill i got from the billing person shows rs. 1510. You guys making fool, it is not possible to get the bill of amount 5980 when we are not using so much energy. Kindly check with your supervisor.

Bill of a/c no. Z21gc2100024 issued on date 20.02.2018, but received on 28.02.2018 in bsnl telephone exchange derabassi. Due date of payment is 05.03.2018 for bill amount of rs.82846/-.in this short period payment processing is very difficult to make payment. Online bill not uploaded till date. I met with ra and sde at derabassi, refused to do any type of help. Kindly waive off the surcharge and extend the due date of payment.
From:-
Sde bsnl
Derabassi
Mob no. [protected]

Dear team,

This is inform to you that our contact a. C no [protected] on name of gurcharan singh and we have consume 182 unit as per bill and as per rate applicable 7.09 it becomes 1290.38 but they sent bill of rs1750/- it theft from us we have already paid several taxes etc and now this type of fraud we never tolerate and clear me regarding this

Regards
Rohit
[protected]

Hello sir, i was paid bill on 3 march 2018 of rs 905 but the amount should deducted and bill still not paid. My account number is [protected] name: boota singh. This bill should be paid through paytm. So please resolve my issue and refund my money so that i will pay bill once again. My bill due date will be 7 march 2018. Please resolve my issue before the due date rather it will impose penalty on me.

Dear sir,

I have received rs. 70/- bill for the period january'2018 to february'2018. Although in winter season we usually receive bill approx rs. 150.00 to 200/-. Which seems that there might have some fault in our meter. We request you to check the meter and arrange to repair/replace the same in order to avoid any illegal penalty should not be imposed on us.

Basu dev
H. No. 6, shankar colony, street no. 1,
Bhamian khurad, ludhiana

My electricity bill (A/ c no [protected]) has been wrongly billed in the month of feb 2018 showing the bill of rs 353110/- the new reading has been wrongly taken as 86545 while the old reading was 46104. On checking personally on my meter i found the current reading as 47278 as on 01.03.2018. Therefore it is requested to correct the huge and abnormal wrong bill and issue me the correct bill so that i may pay the correct bill by due date

Bijli chori wali jagah — royal city, urban estate, patiala near noorkhedian, patiala.

3 ghar daily bijli chori kr rhe hai ek bar pakde bhi gye phir bhi unko kuch na kaha bijli walon ne ab daily 3 times subha ke sme 1 hr dupher ko 1 hr sham ko 1 hr taar laga ke chori kr rhe hai. Taar khambe se latkai hui hai khuli rkhi hai taki jab mrji kundi laga ske 6 months se daily chori ho rha ab tak koi aaction nhi lia gya iske against sadak pe hi taar nangi lagai hui hai aane jane walon ko karant lg skta hai aap kuch kijiye. Ye bijli wale bhi mile hue hai. Iski pehle bhi complaint ho rkhi hai woh banda phir se chori kr rha hai

Bijli pani motor sab chla rhe ne 1 ghar ne kundi layi hai 1 ghar ton 3 ghar nu spply ja rhi hai
Photoes attach kr rhe han chori krn walian di

Respected sir/mam,

Im pankaj soni (+91-[protected]) fm village bahadur lahri, post office sujanpur electricity station sujanpur, teh/dist. Pathankot i do a complaint regarding a hanging a wire on street. All wire joint is open & pole is also damaged service request no is 9774701 without any solution complaint is auto closed please help to close the issue.

I, mr. Kamaljit sharma resident of phagwara (Punjab) on behalf of my and my brother, mr. Hemraj sharma's family filled a complaint against phagwara power corporation. Our meter is not giving correct reading. Our consumption is low but the bills are like any industrial unit. Our meter is not locked and bunch of wires connected with main supply. We suspected that electricity being stolen. Now the present condition is that our electricity bills remain to pay is near about ₹ 50, 000. We are living in joint family. Feb. And march are final exams months. Our financial condition is not so strong to pay whole amount once. Our power supply has been cut off in exam days. We are able to pay only ₹ 10, 000 at present and rest will be paid in installments of ₹ 10, 000/month and i humbly request you to reconnect our power supply.
We had already requested to respected s. D. O. And exen phagwara. But neither of the two accepted our request and grievances. So, i requested you to please look at this matter and help us.
Complaint filer:
Mr. Kamaljit sharma
Contact: [protected]
H. No.: 342, indira nagar, joshian mohalla, phagwara, 144401 (Punjab).

I had called customer care no. [protected] and ask my query that we had paid security amount at the time of installing electricity meter so is it refundable or not?
I got response from the ladies who is talking with me on call that they don't know anything about it they cannot confirm it is refundable or not.
Earlier that another employee has confirm on same no. That they are talking from electricity customer care office.

Please register my complaint and ask your employee how to talk with customers.

Address called
F-2, shakti vihar, pspcl
Patiala
India
+[protected]

Please share comlaint soluntion on mail address kumar. [protected]@mahfin.com

Dear sir
I am facing issue in electricity bill received in the month of feb-18 (For over charges). Our electricity meter is idle for last two month & we have received bill for idle period rs. 1930/- without consuming electricity. Also in bill new reading shown zero & consumption shown 290 units.

Please look into the matter & do the needful.
Electricity meter no & my mail given below for your ref.

Electricity meter no - r12bk680694l
Bill no. 68780 dated 20.01.18 (03 nov to 15 jan-18) bill amount 1930/-
Mail id - [protected]@rediffmail.com
Mobile no. [protected]

Dear sir,
There is a person mr. Harwant singh whose electricity meter is not electronic and rather his meter is very slow which re[censored]s in less units. Kindly change his meter. And every bill cycle he is paying very less bill even though he has one family kept on rent. Now there is construction work going at his house and it was not in the notice of pspcl which is illegal. Plz do the necessary so that every person in the public gets fair treatment. A copy of same if forwarded to news media. Regards