Punjab State Power Corporation [PSPCL] — common timing of electricity cut

It is to inform you that the time of 9PM is the most common time when your firm levies long electricity cuts .
Which create a lot of problems to the people as some don't have backup battery systems .
This is terrible and cannot be neglected at any cost.
Please take some action regarding this .
Moreover during this time the customer care service numbers stay disconnected so no one can make complaints regarding this.
Looking forward to hear from you soon.