Punjab State Power Corporation [PSPCL] — Money debited from account but bill receipt not created.

Address:

Jalandhar

Respected,

I paid my electricity bill on PSPCL on[protected] at 4:09 PM using BillDesk and the money was debited from my account but the pspcl website is showing failed payment and is asking for payment again.

Transaction Details are as follows:
PhonePe Transaction ID: P2104231609328035617328

Bank Transaction Number:[protected]
BillDesk Reference Number: VPHW[protected]
Bank Name: State bank of India
Last 2 digits of card: 20
Payment gateway: Paid through PhonePe on BillDesk
Amount: Rs.2352.50
PSPCL Customer Number: [protected]
PSPCL Consumer Name: Avtar Singh

Kindly process the payment or facilitate the refund.