Puravankara Projects — false promises and fake statements

Address:

560013

Hello all,
This is madhu here. I have booked an apartment in provident capella, bangalore during its pre-launch day.

The sales executive have explained about the pricing in which half are fake and wrong. He has told the prices quoted are all inclusive except registration and gst. Also he said if we face any difficulty or dont like the property we can cancel it any point of time before the commencement of agreement.

Within two days itself the truth revealed that certain amounts have to be paid by me and the sales executive faked me. Im, immediately i contacted him and asked for cancellation. He said i will receive a call for confirmation/welcome and i can talk to that back-end team about cancellation.

I have waited for the call/mail but didnt receive.
Suddenly one day i received a mail regarding allotment. I immediately replied to that mail stating that i want cancellation, not the allotment.

I have tried calling their sales teams, crm teams and even dropped many mails regarding that. There is no reply from them and always they say will get you a callback from the concerned person but never received a call.

Now the sales guy is telling cancellation is not possible as it is delayed and they started documentation work.

This is a bad service and loss of trust.

People come with trust and they are betraying here.

Kindly help me in resolving the issue.
Regards
Madhu