Puravankara Projects — Property Tax refund for M2005 at Purva Highlands

Hello,
My name is Ms.Smitha Vadiraja and I am the owner of M2005 at Purva Highlands and I am writing because, I have been emailing the CRM department about property refund I am owed and initially, they said that it will take only 25 working days to process the refund and now after repeatedly calling them, I found out that they haven't even processed the refund yet and now they are saying it will take an additional 45 days to process it. Since I live in the US, I don't have the luxury of time and they are not even ready to wire transfer the funds to my bank account in India. Can you please forward this to the concerned department (preferably to higher authorities) and take immediate action. Let me know if you have any questions.