| Address: | Puravankara Limited, 130, 1, Ulsoor Rd, Yellappa Garden, Yellappa Chetty Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560042 |
This is for apartment J7-102 owned by Lalith Kumar in Provident Welworth City situated in Marsandra on Yelahankar Doddaballapura Rd.
The Builder Provident Welworth City (Purvankara projects) have contruactlly agreed to provide me a parking slot when i purchased the flat. However, it has been 3 years but there is no actual parking slot provided by the builder.
They have given me a arbitrary parking slot number 1880. I have searched and searched this in the vicinity of the community but there is no such parking lot. I enquired in the maintenance office and they informed that there is no such number marked.
I asked Purvankara representatives to show me the parking slot but they have been dodging my request with trying to be ignorant on my acutal question and only reiterating that (imaginary) parking slot 1880 is assigned to me.
The builder is very much aware of the unavailability of parking slot issues and is fooling around with customers with false information.
Offlate purvankara customer support has started informing that Suman is on leave or if I ask for her they put me on a long wait and i have to hang up the phone in frustration.
With the kind of behaviour of customer support staff, purvankara not allocating the physical parking slot and just providing imaginary parking slot numbers is quiet disturbing. I have recently lost my job and this additional issue from the builder is adding to my stress levels.
Appreciate if the consumer court can help me address the issue and help me get my physical parking lot
Address of Purvankara :
130, 1, Ulsoor Rd, Yellappa Garden, Yellappa Chetty Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560042
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