Puravankara Projects — refund delay

Hi team,

Initally i have blocked one unit in purva westend bangalore. As per sales team i have been told that if i want to cancel my booking then paid amout of 1l will be returned in 10 days.

But its been more than 30 days i am not getting any proper update on my refund, if i check with crm then telling like they wont involve since these kind of refund will be handled by sales person only.

Really i am fedup with such responseless customet service who hold the customer money for no reason.

Thanks!

Regards,
Ramesh j