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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Apr 25, 2024
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PureIT / Hindustan Unilever Phone Numbers

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1860 210 1000
114
91
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+91 92 4310 0100
68
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+91 92 3050 0500
42
30
+91 22 3983 0000
19
34

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+91 92 4610 0100
44
38
Fax
+91 22 3983 2413

PureIT / Hindustan Unilever Websites

PureIT / Hindustan Unilever Head Office Address

Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints page 26

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M
Mayank Rathore manku
from Bhopal, Madhya Pradesh
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Fraud old machine and damage machine

Address:Guna, Madhya Pradesh, 473001

My self mayank kumar rathore
205 garha colony guna 473001
mobile [protected]

i have purchased pureit ultima
water purifier ro uv
from prashant arjun tso
who send me old machine
and damage also which is confirmed by installation engineer
pankaj
now 20 days have gone they have note returned ro and refund my money.
Help me urgent
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Helpbr...
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P
Prabha Prabhakar
from Hyderabad, Telangana
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Npci not activation

I have linked my Aadar cord to bank as well as to bharat gas individually but it is not getting liked to NPCI status please advise, bharath gas_ cosumar no 81295700, jayalakshmi enterprises, ICICI BANK Account no[protected], please let us know if any other information is required. Plz contact no [protected], my Aadar no[protected], Kadiri town, anthapuram dst, Ap...
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R
Runa Thakur
from Mumbai, Maharashtra
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Intella pureit germkill kit is not available

Address:Mumbai City, Maharashtra, 400022

I had purchased pureit intela last year, not I m not getting it's GKK in market. So for me not my filter is like a dabba, which I can't even use to store water.
Only option left with me is to purchase a new product. It appears like company is cheating with customers by not providing GKK for its products nd forcing them to purchase new products.

Please look in to this and do the needful.

Regards,
Bhuvanbr...
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B
Bharati Vaity
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Marvella UV Purifier - Leakage and Bad service from HUL

Address:Thane, Maharashtra, 400603
Website:www.pureitwater.com/IN

Hi.. I have literally complained 5-6 times on your IVR system as well as to your in-store person and your senior service engineer has visited 3 times and still unable to resolve the leakage problem. Highly dissatisfied with your product. Despite complaining on IVR last two times, no message is received on Mobile with complain no, and registration or complain. Just fed up of this leakage problem for 1 1/2 month. My Purifier is still under...
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Raja Manivas Vennapu
from Hyderabad, Telangana
Oct 21, 2021
This thread was updated on Oct 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty circuit board in pureit marvella uv + ro

Address:Hyderabad, Andhra Pradesh, 500050
Website:pureitwater.com

Complaint no c[protected]
I bought pureit marvello uv + ro in june 2015 at rs.18000/-.
It has an advanced alert system which will notify filter change 15 days before completion
On 8th feb 2017, i ordered for gkk2 as alerted by pureit system, for rs. 3850/-
Technician from pureit visited on 9th feb 2017 and installed gkk2.
After one day, i found that filter is not dispensing water and it is alerting to change...
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R
Resilient
from Khachrod, Madhya Pradesh
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Classic RO MF water purifier machine

Address:Vidisha, Madhya Pradesh, 464001
Website:www.pureitwater.com

I purchased Pureit RO water purifier on 27 July 2016. I complained many times about machine failures. They said change your filter. The warranty given on RO MEMBRANE is of 2 years and other filters is 1 year. Vaibhav Associate Bhopal changed the filter with extra heavy charges as mentioned by company. After giving 3000 rupees for only 4 filters. The machine stopped working. It is taking Air. The service made by HUL PUREIT is worst. They only...
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A
Abhra Parua
from Kolkata, West Bengal
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Not getting drinking water

Address:Kolkata, West Bengal, 700096

Dear Concern,

I bought this Classic RO + MF from Barsha Enterprise on 8th March, 2016. Serial No: RCR [protected]
Last 1 month the purifier stopped to fill up. Machine is on like 24 Hrs. but no water came from the storage. Called customer care, they came twice but no result. Now they are saying Membrane is not working. I have not completed yet 1 year of purchase, they said it will chargable. At the time of installation...
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V
vinayraj2220
from Mau Aimma, Uttar Pradesh
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Poor service

Website:www.pureitwater.com

I have bought a product of Hindustan Unilever at the month of november 2016.and this product is not working from december2016.i have complaint for it 4times in the company, but even the date of today its not working, the company says now show your complaint number, so sir/mam how can i show the number, are this is my fault that i m not save the complain number,
vinay verma
product name-pureit
model-Classic RO+UVbr...
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R
rvram
from Bengaluru, Karnataka
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Ultima ro + uv

Address:Mumbai City, Maharashtra, 560075
Website:www.hul.co.in/contact

Ultima ro+uv Instructions manual page 22/Point no 16 says:

"Clean storage tank monthly using the disinfectant which can be bought by calling our Pureit helpline number. Put 1 ml of the solution into the storage tank. Drain the entire tank after 10 minutes".

Pureit has now stopped manufacture of this liquid.

Pls. supply me 2 bottles liquid....
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G
Gaurav vishwen
from Bengaluru, Karnataka
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No response from service person till now

Address:Bangalore, Karnataka, 560095

Raised a request on 19th jan - 2017 to replace ro membrane for my purit marvela ro. i was assured that service person will call me next day i. e. 20th jan-2017. however till 12:00 noon when i didn, t get any call i again called to the customer care... they again assured that it will be serviced today i. e. 20jan - 2017and i will receive a call. i waited till 6:00 pm but got no call or neither any service person called me. so again i called...
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P
Prabhu2011
from Ranaghat, West Bengal
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Candels problem within 6 month

Address:Khordha, Odisha, 751010
Website:Consumer complaints

Dear Team,
I have complaint about u r product pureit, am using since last 2 year I didn't get the proper service in your sides, Whith 6 month that candles is not working also redlight showing, why is happening always u r service department are not given proper guidelines so please look the matter resolved the issues as soon as possible.

Brand-Marvella Uv- 4 Ltr storage capacity

Regard's
Pradip...
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M
Madhu Kasturi
from Mumbai, Maharashtra
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Vaseline healthy white

Not only this product but nearly all the products from every company putting price tag and expiry dates separately at the top or bottom. And are written with ink that going to vanish after few days of purchasing. So it is not possible to know the exact expiry date of products and people using it and getting health issues. Please make this issue clear and price and dates must be written at product information so that it can't be vanishable....
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V
Vasamsetty Gangadhar
from Hyderabad, Telangana
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Worm in tea powder

Address:400099
Website:www.hul.co.in

Hi,
My name is Gangadhar, I have purchased red lable tea power from Reliance smart while changing into the container i found worm in the tea powder, it's recently manufactured on 02/12/2016, i have tried contacting HUL they told me they will new box and take it back, but i haven't returned it i would like to file a complaint regarding the Quality of the product....
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K
Kart Thik
from Morena, Madhya Pradesh
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Pureit Booster not working

Address:Chennai, Tamil Nadu, 600087

I purchased the pureit ultimo UV RO, but completely not satisfied with the product.Because I'm having lot of issues for the past two years. I changed the booster on a two occasion which is costing me around Rs.2000. I got the new booster replaced on 17/3/2016, however its not working from December 2016.The pureit product is not even working for 1year.I raised a complaint with the support team Complaint number: C[protected].However the service...
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R
Raveendra Nayak
from Pathanamthitta, Kerala
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Working of Germ Kill indicator

Address:560038

I have a pureit 23 of litres which is 3yrs but i found the uvgkk kit i.e. Germ kill indicator is not working as before such as previously i have to change after 7-10 months and lastly i changed it a 2 years back. Now pl depute one of your technical person at the earliest who can show me as to how to replace candles or whether it is working in our Purit or not .
Address: Ravindra Nayak, #2135, 16th B Main Road, Opp: Little flower English...
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R
Resilient
from Khachrod, Madhya Pradesh
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Pureit RO MF Classic machine stopped working

Address:Mumbai City, Maharashtra, 464001
Website:[email protected]

Array
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J
Jassu Pradip
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PureIT Ultima RO+UV gives too much noise from the inbuilt pump

Address:Bangalore, Karnataka, 560037
Website:www.pureitwater.com

PureIT Ultima RO+UV gives so much sounds that it became noise now a days. Though the servicing guy tried to solve the issue by changing the internal pump but still no improve. The servicing guy told it's a general sound and its normal where else i never agreed with because for me it's not a normal sound. My refrigerator and washing machine even gives less sound believe me. The technical told me its a manufacturing concern.

So...
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Ram new1
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indulekha hair oil getting solid in bottle and increased hair loss

Address:560055
Website:[email protected]

Dear concern,

I have purchased indulekha bringha oil 1 week before and started using facing lot of problem as listed below.

1- oil is becoming solid in the bottle and on tip of opening. After using oil if i close the cap and leave and open next day to use then after pressing a lot also oil is not coming out through provided comb and oil getting solid form on tip of bottle like ice.

2- after...
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A
anurags313
from Kolkata, West Bengal
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Fraudulent activity

Address:700008
Website:www.hul.co.in

A person claiming to be from Hindustan Unilever's marketing department, having ID as well as letterheads and receipts came over with a scheme wherein the company is giving away gifts in exchange of a minor amount of money and an agreement deed stating that the customer has to buy Hindustan Unilever products for the next few years/months. There has been no sign of the person, the gifts promised and all means to contact have failed.
br...
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K
kruna27
from Mumbai, Maharashtra
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Water leakage and no company response

Address:Mumbai City, Maharashtra, 400101
Website:m.pureitwater.com/IN

I must say that the company services are pathetic. I bought a pureit classic room + uv which got delivered on 18 and after lot of push and follow up with the service centre, it got installed yesterday morning.

Immediately after it got installed the water started continuously leaking from the device and it is still leaking. The service centre guy stopped taking my calls.

I called thrice today on company toll free...
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