PVR — Reg: Amount Debited but Tickets not booked

I tried to book tickets for Ponniyin Selvan 2 movie on April 26th 3:30 am via PVR app. Amount has debited and tickets not booked. Already raised complaint on this but i didn't get any response and the worst part is it showed resolved and i didn't get any refund and again I'm raising complaint on this. Please do the needful.
Mail id: [protected]@gmail.com
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