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Qatar Airways Complaints & Reviews

2.1
Updated: Mar 29, 2026
Complaints 198
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Qatar Airways reviews & complaints page 5

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S
Suraiya M
Feb 9, 2021
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Hi, I got job offer letter from Qatar airways. So now they are asking for documents. Shud I send my documents? I just attended my online exam and got selected. So is this job fake or real, Can anyone please guide me!
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    kokila hema
    from Bengaluru, Karnataka
    Feb 4, 2021
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    Website: [email protected]

    I have recieved offer through mail. I have attended online exam they released offer after 3 days now i want to verify whether it is genuine or not if i call concerned hr they will tell it is genuine though it may not... how to contact others in the company i mean without the knowledge of concerned hr and verify whether it is genuine or not. I will attached offer letter. Please go through it.
    Is this a fake?
    Is this fake?
    Same offer letter i also get

    Please tell me fake or real
    pls tell me i also got same
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      R
      raju ch
      from Warangal, Telangana
      Jan 21, 2021
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      Address: Qatar Airways company HR EXECUTIVE -T-RC22904 - Shubham sharma address : TC 14/10006(4) , K.E.K Tower,Opp. TRIDA Thiruvananthapuram India avazhuthacaud,Thiruvananthapuram-695010

      I applied for ticketing executive in Qatar Airways in quickrr jobs
      I got a call from them and told i have shortlisted .. they have taken a technical interview through audio call for me and said selected in that
      They told me to pay 1, 800 rs for application fees
      And after that some training equipment fees 5, 200 rs and now asking to pay 13, 900 rs for bond and agreement fee.
      i have paid them 1, 800 and 5, 200 ra . total 7, 000(seven thousand rupees) i paid to them. they told if i cancel it i will get my money refunded . and i felt that its a scam, so i told them that i want to cancel my application and i need my money refunded to me.
      they changed the words, and told i need to pay 18% amount for my backstep and cancellation, i.e: 1250 rs
      if i pay 1250 rs only, my amount 7000rs will be refunded within 48hrs, if not it will be refunded in 45days.
      i didnt get my money back now.

      date of the incident : 16/01/2021

      i really need my money back i.e : 7000 (SEVEN THOUSAND RUPEES)
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        P
        pandey v. rakesh
        Oct 8, 2020
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        Address: doha

        Sir as per qacc hr mail i am terminated. Sir without any reason or notice period they terminated. Even in that mail given false statement.
        I went to vacation and i supposed to join 19 march. I was already delivered mail to mr rahim (Admin) and hr. And i was getting feedback will let you when operation normal.
        6 oct 2020 i getting mail from hr you are terminated without any notice period. My laptop document everything in doha
        I want my document laptop gratuity as well as certificate
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          J
          Jagriti113
          Sep 20, 2020
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          Address: terminal 3 , New Delhi

          Hello sir/madam,
          Good evening,
          I received a call from [protected] ( Manish Kumar - mentioning himself as a HR manager in Qatar Airways at Terminal 3, New Delhi) where he took my introduction over phone and asked me to fill online application form (https://bit.ly/2ZBIM06) on 8/5/20. I filled the form and later after a week, I received a online exam alert and next day he called me again and told me the exam timings . I attempted the test and next day I received a job offer letter from Qatar Airways on 10th Aug, 2020 where it was mentioned that I clear the exam and I have to submit following documents:
          adhar card
          pan card
          10th passing certificate
          12th passing certificate
          1 year union aviation form
          passport
          birth certificate
          And I submitted the followings documents.As I didn't know about union aviation so I called him and I asked him and filled the union aviation form where all the documents were uploaded and I paid a fees for that which was Rs.1875
          After few days, a call from senior HR named (Ashish mishra) contact no: [protected], where he mentioned that I will be receiving appointment letter which was protected by a password and I have to sign it and give a thumb impression on it and submit back on the email ( Qatar airways - [protected]@qr-qmiles.com). I submitted it.
          Later I again a received a mail regarding a insurance alert where he asked me that I will have medical and I have to pay the medical fees and later it will be reimbursed by the company. I paid Rs.4140 and received a receipt confirming the payment is made to Oriental Corporate insurance. I got a email from Oriental providing the medical test details.


          On 28th Aug, 2020, I received a mail that I will be having medical between 10-20th September but I didn't receive any response from them . Then I called Ashish Mishra and Manish kumar and both of them have switched off their phone from last 4 days . I mailed oriental insurance co . and they replied that they are Oriental Insurance company not Oriental health India.

          I feel that they have done fraud with me and I am not able to connect with them at all .
          Please look after this matter as all my documents are involved and i don't want any misuse of my documents done anywhere around India and if i can the amount I paid then I'll be very thankful.
          I am not able to attach all documents because of their size. I will forward you everything through mail.
          I will be highly obliged .
          Hoping for your reply soon.
          Email address from where I received mail are:
          Qatar airways- [protected]@qr-qmiles.com
          Oriental Corporate Insurance- [protected]@orientalcorporateinsurance.com

          thanks,
          Jagriti
          email : [protected]@gmail.com
          contact no: [protected]
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            O
            Omar 52
            Jul 9, 2020
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            Website: Hr.qatar-air@hotmai. Com

            I have received a mail by hr. [protected]@hotmai.com in 3/7/2020. But i am confused this appointment letter true or false.
            Would you please help me
            Jul 13, 2020
            Complaint marked as Resolved 
            [email protected] This is the Mail addres..
            They are many mail sent me giving bellows some image
            YVReddy's reply, Jul 13, 2021
            Is it true??
            Aill short cut given bellow
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              Y
              Jun 28, 2020
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              Address: Qatar

              I was travelling yesterday by chater flight number qr3287 from barbados via qatar to mumbai,, when i received my checkin baggage wheel was totally damaged, it was my favorite bag. I'm very disappointed with staff members of qatar airways and ground staff, i want compensation for my bag
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                S
                Susheel Takhur
                from Mumbai, Maharashtra
                Sep 29, 2019
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                Address: A/10 lane no. 1, Mahipalpur, New Delhi, Delhi, 110037

                I got a job offer from Qater airways.as a customer service agent at IGI airport Delhi.
                Salary
                Approximately 48000/month
                It's real or fake
                From Qater airways give me a email and password .he call me login this I'd. You are exam will be start. And I login and give exam after exam some days he sent me a message saying your are qualified 56out of 100 with b grade .after that he gives HR no. I call HR .she ask me sent your documents .HR ask me you have definise security clearance certificate I as k no HR ask me you go and apply this certificate . I paid total fees 10'000
                After some days he gives me a agreement latter . this is my complaint I sent some pics
                Below .I applied this site www.homelandsecuairty.in
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                  Vijayakrishnan C
                  from Kottayam, Kerala
                  Jun 24, 2019
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                  Address: SRA 070 Malamel house Unichira THRIKKAKARA UNICHIRA THOPPIL ROAD, Ernakulam, Kerala, 682021

                  Our flight to kochi missed '- transit to kochi from Boston and we were forced to
                  Stay in airport to catch the next flight at 1.15 and it flew at 3 am
                  Staff said you go to quiet room and stay there till the next flight.find out the gate at 12 PM
                  I fell down in the bathroom and broke my
                  Left hand finger.
                  Vijayakrishnan chandran nair
                  Sumanair raveendran nair sarojini
                  Mob [protected]
                  [protected]
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                    A
                    Apramit Barik
                    from Bengaluru, Karnataka
                    Apr 29, 2019
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                    Address: 339A 358, FLAT NO 303 VENKATAGIRI NIVAS 1ST CRO, 6th Main, 1st Cross, 560075

                    I have traveled from dfw to blr on 27th april 2019 where my baggage was mishandled and broken. After giving claim request qatar airways refused to take this. All the detail with image was provided with claim id dpr blr1763629. The reply i am getting that we can proceed with the claim because i have not reported at airport blr. This is frustrating to not accepting with have five star airline.
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                      Arf_Sadiq
                      Mar 7, 2019
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                      Stranded in sialkot with no information when and where i will catch the next flight. Emirates have diverted all flights to nearby airports and more importantly kept their customers updated with regular updates via sms, mobile and emails. With qatar.. Nothing! Staff are poorly trained and shout down customers as though they are doing us a favour by speaking to us. I have been lied to by one manager who promised to email me an e-ticket via lahore airport for saturday 9th as soon as they had confirmation from doha. Now having spoken to the office they deny all knowledge of this. Sadly, no matter how much money qatar throws at marketing branding it's airline counts for nothing if customer interfacing staff don't have a customer first mindset! Still none the wiser, especially, since the purpose of my visit was to attend my mother's funeralðŸ˜
                      To anonymous author Mr. Sadiq:-

                      Kindly see the private email box (incoming messages) at this site, if you have not receivd the compensation.

                      The complaint has to be submitted in written to the company (Qatar airways air carrier),
                      whom you had paid and own invoice or to the travel agent.

                      The complaint has to contain the basic fields:-

                      1. Particulars of the address, according to e-ticket, or PNR, or invoice

                      2. Particulars of the submitter: full name, address, email, phone, bank account number

                      3. Brief description of the events:
                      when, where, which services had been ordered according to, for example, PNR or e-ticket;
                      when, who had cancelled the ordered flight ID

                      4. Request: the statement of the act from the responder (what do you want)

                      5. Signature / name, date, time, place.

                      The responding party has 7 days (max 15 days) for the refund processing, or refusal to refund, or refusal to process the claim, stating the addressee, reasons, decision, his particulars, if in India.

                      Such documents are not seen here.

                      In addition, the author does not know his all rights, which are acquired.

                      If the claim is not processed within 15 days or not full amount is paid
                      to the passenger, the passenger is entitled to claim money from the offender via one of the authorities:-

                      1. Department general of civil aviation in the state of residence, if in India,

                      2. Customers court (forum) in the state of residence, if in India,

                      3. District court (forum) in the state of residence, if in India,

                      4. Authority in Qatar or in the other country.

                      If the passenger does not know the rules and his all rights, incurred from the cancellation of the flight,
                      he or she is entitled to hire the lawyer or the legal professional for the agreed fee.

                      The cost of such legal assistance start from Rs 4000 / USD 60.00 per head .

                      Regards.

                      sr manager for ICAO / IATA irregulations matters (Asia and Europe)
                      Aryan engineers Ltd
                      e--mail with the answers to: aryan(at)vivaldi.net
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                        S
                        Sudhi80
                        from Warangal, Telangana
                        Nov 18, 2018
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                        Address: 500049
                        Website: Qatarairways.com

                        This is to bring your kind notice that the service levels are worst. Recently i have traveled to rome through qa116 and qa500. And the behavior of the people was arrogant and not at all customer friendly. Since i cant elaborate the mail more in this i could not able to explain every thing. If i get some ones mail id i will completely explain. We have landed in doha around 5.20 pm on 14th and at 7.20 the connecting flight to hyderabad. Due to some issue we have reached the gate 7.10 pm. And we have denied the flight to board stating that you suppose to reach the gate 20 minutes before. The people at gate behavior was worst stating that we will make sure that we will not travel in the flight thats what the manager was saying. We have begged like begger with them stating that allow us the flight as the flight is available please allow us. The flight was there and they did not allow to board.

                        After this the real torchure started. They have send us to airline office-sales. And after reaching there we have requested can give us any connecting flight to india. They denied the same and taken our passports and ask us to sit. We were sitting there for hours together and every time when we approach them they say that there is no manager and we need to wait for him.

                        Mean time we thought its useless to talking to them in this regard and we tried for alternate sources to reach india as we need to come back on asap.

                        We approached the person in the other airline contact person he says that please book any ticket i will issue boarding pass and transfer your laguage to that air line and we were ok with the same. Mean time we requested one more time that any possibility to sending to any other destination in india. They were saying simply wait wait wait no other answer.

                        Around 9pm they come up stating that all you need pay 80k each for going same flight tomorrow. Then we said we will go some other flight then some lady started saying that this amount has to be paid by you even if you go other airline as to take you laguage. We did not understand why they are saying this and started requesting that we dont need the laguage as its costing more than the things available in its. Then they says that you cant go to india as you are already traveling in qatar airways and no one will issue ticket to you. And one more torchure was stating that you have to go out of the air port as your flight missed.

                        After begging them they come up with some offer stating that please pay qar2830 so we will issue for 16th ticket and will send you on 15th flight. Then coming with some other flight more economical hence we have traveled in some other flight to india.

                        We have been behind of them for another 2 hrs by 11pm they come and said to us please qar1900 for 3 people so they will send us in next day flight we denied the same and spoken with high tone then the senior supervisor came and said we will transfer the laguage to other airline please book the ticket.

                        This is the way airline is behaving with the passengers.

                        And one more complaint which i have taken to cabin crew notice in qr116 is that the salad is spoiled and shown to them and they were least bothered and senior cabin crew was ms. Ankita.

                        Passengers were under gon this torchure is kalidindi mastan/. Korapati sudharshana reddy. Pnr number pjlp4q.

                        Mr. Vishnu vardhan reddy pnr not available.

                        We need the refund for the same and apology letter from airline for their behavior.
                        Nov 18, 2018
                        Updated by Sudhi80
                        We dont know weather we will get any reply in this regard. If we dont get any replay i am going to post the complete experience in social meadia at least not to suffer any one regarding the same.
                        To anonymous author:-

                        Nobody has a duty to reply to indefinite complaint, to anonymous complaint.

                        The complaint has to be submitted in written to the travel agent or to Qatar airways air carrier,
                        whom you had paid and own invoice.

                        The complaint has to contain the basic fields:-

                        1. Particulars of the address, according to e-ticket, or PNR, or invoice

                        2. Particulars of the submitter: full name, address, email, phone, bank account number

                        3. Brief description of the events:
                        when, where, which services had been ordered according to, for example, PNR or e-ticket;
                        when, who had cancelled the ordered flight ID

                        4. Request: the statement of the act from the responder (what do you want)

                        5. Signature / name, date, time, place.

                        The responding party has 7 days (max 30 days) for the complaint processing,
                        or refusal to refund,
                        or refusal to process the claim, stating the addressee, reasons, decision, his particulars, if in India.

                        Such documents are not seen here.

                        In addition, the author does not know his all rights, which are acquired.

                        If the claim is not processed within 30 days or not full amount is paid
                        to the passenger, the passenger is entitled to claim money from the offender via one of the authorities:-

                        1. Department general of civil aviation in the state of residence, if in India,

                        2. Customers court (forum) in the state of residence, if in India,

                        3. District court (forum) in the state of residence, if in India,

                        4. Authority in Qatar or in the other country.

                        If the passenger does not know the rules and his all rights, incurred from the cancellation of the flight,
                        he or she is entitled to hire the lawyer or the legal professional for the agreed fee.

                        The cost of such legal assistance start from Rs 4000 / USD 60.00 per head .

                        E-mail your enquiry with attached documents to aryan(at)vivaldi.net

                        Regards.

                        sr manager for ICAO / IATA irregulations matters (Asia and Europe)
                        Aryan engineers Ltd .
                        To the author.
                        If you still want the compensation and you are able to pay for the legal assiatnce,
                        email with documents to < aryan(at)vivaldi.net >,
                        substitute (at) to "@" sign.
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                          S
                          Sooraj P K
                          from Nadapuram, Kerala
                          Jun 25, 2018
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                          Address: Malappuram, Kerala

                          I dindn’t get boardig pass yesterday . I don’t know why was the reson the officers tell that my documents are not correct . I have visiting visa (copy ) not original but my brother was in liberia .12 monts before my brother travell with this same documets through your air service from same air port (cochin international airport) to same destination (liberia) . So i have lost so much money and time . Also i don’t get good response from your officers . I need explanation please .
                          I received an offer letter asking for 300 rupees for courier charges. If I don’t paytm them 300 they will cancel my offer letter from Air India itseems.. pytm number [protected]
                          [email protected]'s reply, Apr 7, 2019
                          I need a clarification about the letter
                          [email protected]'s reply, Apr 7, 2019
                          It’s not resolved
                          To the author,

                          You need to apply to the court if you want the compensation.
                          The legal assistance of the legal professional will cost you from Rs 8000 for such type of case.

                          In addition, you expect
                          - to pay government fees in time,
                          - to answer the questions related to the procedure in time,
                          - to dispatch the correspondence via email or via the nearest post office in time.

                          Failure to do so incorrectly or after the allowed / agreed time, makes your any claim declared invalid.

                          The fair court shall award with the compensation and reasonable expenses from the losses.

                          Regards,

                          sr manager for ICAO / IATA irregulations matters (Asia and Europe)
                          Aryan engineers Ltd

                          You can email documents, if you want to process to
                          e--mail 1: aryan(at)vivaldi.net
                          or
                          e--mail 2: air.irregulations(at)asia.com
                          check reply / hire lawyer
                          To the author.
                          If you still want the compensation and you are able to pay for the legal assiatnce for the complaint or suit case preparation for the local court,
                          email with documents to < aryan(at)vivaldi.net >
                          // substitute (at) to "@" sign above.
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                            Alex Elie Francis
                            from Ahmedabad, Gujarat
                            Apr 19, 2018
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                            valid and clear passport. damaged corner of the front cover

                            Address: North Goa, Goa, 0091

                            Actually iam a holder of a valid passport and in the first front page of my passport all details and information with the biometric numbers are clear shown and readable
                            Yesterday i faced 3 hrs of stress because. Of lack of professionalism from qatar airways agent i wass supoosed to travel from goi to beirut with alayover in doha
                            They didnt let me travel to lebanon wich im also there a citizen i sjowed the my valid lebanese...
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                            Vishnu Vijayan P
                            from Edakkulam, Kerala
                            Apr 14, 2018
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                            lost/theft of items from checked in bag

                            Address: Thiruvananthapuram, Kerala, 689614

                            This comment is to notify about a pilferage that happened whilst flying from usa to india on march 3rd. My name is vishnu vijayan padinjattedathu a noble nri working in the united states for the past 2 years. This vacation from march 1st i decided to take qatar airways from orlando international airport (Mco) to thiruvanathapuram international airport (Trv) with layovers in newyork (Jfk) and in doha (Doh).

                            It was really shocking...
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                            Brainy peter
                            from Kollam, Kerala
                            Apr 4, 2018
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                            Address: 679325

                            I have worked with qatar duty free as a ba of armani. I worked there 3 years. I love the company and the facilities provided. However, the management of qdf, especially dms (Sherafina, dirhaz) we're the real reason behind my resignation. I didn't dare to tell it to the hr while resignation because i was afraid. Sherafina was in other allocation, still with her power she played naughty politics. Requesting the company to kindly give the powers to the eligible ones.
                            Very sad to leave the company.
                            I thought it's better to inform the company so that, it will help other poor employees.
                            I brought 43 inch LG television by Qatar airways from Doha to Calicut and when I opened the pack it is totally Brocken and good for nothing
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                              Krupalibarot
                              from Pune, Maharashtra
                              Mar 30, 2018
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                              I am complaining about the pf money which i have still not got.

                              It’s been more then 2 months that i have resigned from my job and my pf is still pending

                              With the new technology i was been told that i can claim my pf amount online and it will be credited to my account instantly but online i cannot do any such thing because every time it is under maintenance!!

                              Please look into this and help me get my claim as soon as possible

                              Waiting for your reply

                              For your ready reference my uan number is
                              [protected] and my name is krupali barot

                              Krupali. [protected]@hotmail.com
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                                mrugesh4459
                                from Surat, Gujarat
                                Mar 27, 2018
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                                Address: Ahmedabad, Gujarat, 380015

                                I was travelling from usa and my stuff is missing from qatar airways, what should i do when i ask about my missing stuff they didn't answer properly, and never allowed me to come in to office in ahmedabad india. The leady from qatar airways was saying liquer is not allowed, and also cellphones okay no problem but what about purse and cosmetics items those are ill leagle too?
                                She was not able to answer about that i don't know what should i do i have no idea in india if this happens in usa problem will be cured by the time.
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                                  kushalsachdeva15
                                  from Gurgaon, Haryana
                                  Dec 19, 2017
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                                  Address: New Delhi, Delhi

                                  Dear sir/madam,

                                  I would like to bring to your kind notice that i was cheated by qatar airlines which is a very reputed company in tours & travels market. There was a phone contact in delhi where i met the representative of qatar airlines, named ms. Era bhasin, to get a kerala honeymoon package.

                                  I sent a query regarding the package for kerala to qatar airlines in 31st oct, 2017 for travel dates from dec 6th dec to 12th dec. I was given the package of approx. 80000/- (Inclusive of airfare). I immediately confirmed as it suited my needs and budget. The intention of booking so early was to get good deal and i was assured of it. I paid the amount as asked by tour operator. The package included - stay in best hotel with candle light dinner, bed decoration, wine bottle and cake. Just a day before travel, we were told that the hotels will be changed due to cyclone as they were unable to give us accommodation in on the booked hotels. But it turned out to be a disaster hotel and nothing was given as promised. More so, to our surprise when we reached to another destination we were told that the rooms were changed and so was the hotel. The booking of the houseboat was changed without any prior notice and the person concerned was drunk and misbehaved when asked for help. I was said that the sightseeing cost like museum and other places will have a prebooked entry for us. But as soon as we landed at the sights we were again charged the respected entry fees.

                                  How can the operator be so irresponsible. She made false promises for the honeymoon package and charged such a hefty amount. There was no assistance as said. During the tour when we called her for help she was not available. Such unprofessional and forged attitude from a senior manager of a brand like qatar was unexpected. We relied on a big brand for an important journey but got false promises. We paid[protected]/- extra compared to other tour package and received pathetic treatment that ruined the tour and left a disturbing impression of yours. We will never take any tours from your company in future and will also make sure my known ones also don't approach you.

                                  Although it was a bad experience, i would appreciate if you can look into this matter and raise the issue with the concerned authorities. I insist on getting a refund of all the things promised and not given. All the plans and money given to was in vain. It was not only financial loss but emotional hurt as well. The way we were treated was highly unacceptable. Also action should be taken against the concerned person as that would let me think about using your services again.

                                  Below are the concerned person's names and numbers provided for any emergency in kerela but didn't get any assistance at the time.

                                  1 mr. Ben donald - [protected]

                                  2 mr. Nigesh - [protected]

                                  She has forged us by giving to different itineraries.

                                  Please find the below attachment for your kind perusal.
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                                    Abhiraj Atodaria
                                    from Bhavnagar, Gujarat
                                    Jun 24, 2017
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                                    Address: New Delhi, Delhi, 382004
                                    Website: Sine.cim

                                    Sir,

                                    My Name is Abhirajsinh Atodaria.. I require fake offer latter.. Job offer joinig date 26/07/2017, New delhi airport.. As soon as possible.. Send fake offer latter my mail id :- abhi.[protected]@gmail.com..
                                    I requeste sir.. I have live in gandhinagar... In sector :- 4/A..my post in air port ground staff.. Plzz imidetly send offer latter.. I have requested for you
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