Qatar Airways Complaints & Reviews

I am sushma kashyap, since 1 month i have been receiving job letters, it was being sent from an id - [protected]@qatarairwayslimited.com and they had asked me to deposit an amount of in an particular bank account no. I have the payment deposit slip of the bank account. I have enquired from the bank against the account number and found a phone no. I am studying in bangalore currently. I have made the bank transfer in my hometown guwahati. I have done the transaction yesterday only.

Please help me with what to do next. I think it is a total fraud case. Kindly help me.

Sushma kashyap

Outbound flight reference YX254V from Manchester to Amritsar on 16th March, passenger Jasvinder Kaur Sahota Mrs had previously booked Gluten free meal, but she was offered Non-Veg gluten free meal to a Sikh Amritdhari lady. Why would the air-hostess assumed she had booked non-veg when she was adamant that she had only booked gluten free meal.
On flight back to Manchester on 4th April in which the morning at 9.40, she was told that she had not booked gluten free meal at all. It was the Qatar Airline office had done the booking, only the return date was changed. It was the same passenger who had pre-booked meal with a requisition to have gluten free meal for outbound as well as inbound flights.Her ticket number was QR/ETKT 157 [protected] on 4th April 2016.
Firstly complaining about change of flight time, secondly for not providing her requested meal. It is very serious matter and I must ask you to enquire and answer me. [protected]@hotmail.com Mobile [protected].

I would like to state that. .i have boarded your air lines from Dubai to Nagpur. .but there is a connection from Dubai to Doha than Doha to Nagpur.. .from Doha they have not loaded our luggage..we have boarded your flight on 3april2016. .and flight no. From Doha to Nagpur is qr588. .and our luggage no. Is qr 738204, qr738205, qr738206. We are having 2 suitcase and 1 black color big bag.. We want our luggage as fast. .till today orr tomorrow.. N we have given our contact details to your airlines assistant her name was Aafrin. .at Nagpur airport. ...and give our luggage back. ..

I was travelling from India Hyderabad to Poland Krakow on 26th feb 2016 with 3 connected flights. How ever my flight got cancelled from Berlin to Krakow for a day . You provided me hotels for night but i had to pay for cab. Which is supposed to be reimbursed which was promised by one of the staff's in Berlin. Please check below attachments for details. And amount to reimburse. Please contact on below details for further details...

Mohammed siraj pasha
+[protected]
pasha.[protected]@yahoo.com

[protected]@gmail.com I received it from quikr for UK vacancies. I have gone through all the above complaints and felt the same opinion. They didn't ask for any money till now and gave one contact details for immigration and visa process.they have offered months salary for gbp7900.can any one help me out of this.whether it is fake

Financial Accounting Solutions from Alfanet Solutions Tally/Peachtree/ Sage 50/QuickBooks Alfanet Solutions WLL as an authorized partner Provides the Sales, Implementation, and Support for the following Software’s. Tally Accounting & Inventory Software (All the versions), Peachtree/ Sage 50 Accounting (All the versions), QuickBooks Accounting (All Versions), Simply Accounting, Sage Act, Sage UBS, Dac Easy Accounting Software, POS...

Financial Accounting Solutions from Alfanet Solutions Tally/Peachtree/ Sage 50/QuickBooks Alfanet Solutions WLL as an authorized partner Provides the Sales, Implementation, and Support for the following Software’s. Tally Accounting & Inventory Software (All the versions), Peachtree/ Sage 50 Accounting (All the versions), QuickBooks Accounting (All Versions), Simply Accounting, Sage Act, Sage UBS, Dac Easy Accounting Software, POS...

i received an application form with a request to send my id proof/international passport scanned, but when i checked all the fields in the application form for interview venue, all of them were cities in Pakistan so i sent them a mail back stating i am an Indian citizen, they sent me another application form where they have added another field option as online and i marked that while submitting.i sent my voter id scanned.Once they received...

Last friday on 5th of December2014 Flight number QR551, I faced problem at Airport Shri Ram Das, Amritsar. I had been travelled to India several time & it was first time that i was facing problem with check in staff. Mr. Gurwinder told me to wait, i waited for 15 minutes & after i asked how long i have to wait & why! He was just avoiding me first & after i insisted for a response he told e that you have to wait until my senior...

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I travelled from Kochi to Dubai in Qatar Airways on 25thAugust under booking reference 2JN7HU. My initial booking was for 29thAugust which I had to advance to 25th August as my company wanted me to report earlier than the scheduled date. I would say this was one of my worst experience related to changing the tickets where first time I see the world 5-star airline selling tickets the way movie tickets are sold in black market. I bought the ticket for Indian Rupees 16, 591 initially to travel on 29th August and I had to pay additional INR 27902 for advancing the ticket to 25th August making the total price of INR 41070 for an economy class ticket. Upon asking the customer care why there is huge difference he mentioned that this is “higher class” of economy. Upon asking him to elaborate what he meant by “Higher Class”he had nothing to differentiate it from other economy except for fare. I have travelled by taxi, train and bus but I think this is only mode where fares are based on need of the passengers. I was the most expensive passenger in the whole aircraft sitting in economy class where even people travelling in business class bought ticket paying lesser than me. In light of above I ask Is there no rule which regulate the air fare, especially by the IATA? How can the airline charge so much in excess just for advancement by 4 days? How they sell the seat I vacated (dated 29th Aug) to another passenger for more than INR 16, 591 which I am sure they did? Soself claimed World 5-Star Airline exploiting passenger needs, they don’tunderstand that it’s passengers who give them this title and they don’t get itjust by advertising.

To the ceo
Date 13 th july, 2014 12.05 pm

Qater airways

This is dr.Sanjoy biswas from india, kolkata with airline
Reservation code 6p4qta, e ticket number[protected] due to delay o[censored]r qr
0060 flight for 1 hr on 12 th july to doha from munich [it reached doha at 7
Pm]i missed my connecting flight qr 0546 to ccu .

So i faced problem in doha at front office .Ur ground...

Dear Sir, On 31st June I had taken a flight from West Bengal Kolkata to Italy. On arrival when I collect my luggage then I find that my luggage is damaged by airlines people.The next day I had sent a mail to Qatar airways stating them that my luggage was damaged by them. They asked me for photo of the damaged areas, boarding pass and ticket. Then they informed me to talk to G Services in Austria for the repairing the same. G.Services...

Respected Sir/Madam, I got a job offer from Qatar Airways,UK.I need to verify whether the offer is fake or not.I am giving the full details of the offer which I got. Herewith I am pasting the appointment letter which I got. ************************************************************************** DEAR STAFF, MR. MIDHUN RAJ E.S CONGRATULATIONS FROM QATAR AIRWAYS. This is an affirmation that you have emerged Successfully and being appointed for staff in our airline company. The mode of selection was based on the following; 1. CV and qualification 2. Mode in which your data is being presented on the employment data sheet. 3. Work experiences. Please find attached herewith, relevant document containing the Scan Copy of your Contract Package. Your Job Offer Summary is as follows; CONTRACT DURATION: 72 MONTHS CONTRACT TERM (extendable). JOB DESIGNATION: DIRECTOR OPERATIONS START UP DATE: FLEXIBLE LEAVE PERIOD: TWICE EVERY 12 MONTHS JOB REF: 011/016L/UKPF/T4-YL JOB CODE: VAAT2653 JOB LOCATION: HEATHROW INTERNATIONAL AIRPORT LONDON SOFT COPY OF YOUR EMPLOYMENT AGREEMENT THIS AGREEMENT IS MADE BY QATAR AIRWAYS INTERNATIONAL ARTICLE 1 : SALARY QATAR AIRWAYS UK shall pay Employee on satisfactory performance of the services the sum of (£ 9,630) NINE Thousand Six Hundred & Thirty Great British Pounds Basic (Tax inclusive) monthly. Payment will be made equivalent depending on employee's home country.The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents.Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant travel papers through the assistance of the company's legal adviser on immigration matters.QATAR AIRWAYS shall also take care of employees' air ticket including that of employee’s family only on employee’s early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED). ARTICLE 2: DUTIES AND POSITION. QATAR AIRWAYS UK hires the Employee in the capacity of Employee's duties may be reasonably modified at QATAR AIRWAYS discretion from time to time. ARTICLE 3: CONFIDENTIALITY OF PROPRIETARY INFORMATION. Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the COMPANY may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee. ARTICLE 4: DISABILTY. In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the COMPANY may terminate the Employee's employment,and the QATAR AIRWAYS UK obligations under this agreement will cease on that date. ARTICLE 7: DEATH BENEFIT. Should Employee die during the term of employment, QATAR AIRWAYS shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred. ARTICLE 8: OTHER BENEFITS. . Free medical care in United Kingdom for you and your family for contract duration. . Excellent educational assistance benefits with family status contracts. . Complete meals also for you and your family as deemed . Appropriate. . Life insurance Policy. .Maximum and efficient security both in work place and housing. VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE BRITISH IMMIGRATION. The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the British High Commission for their review and verification. 1. VISA AND WORK PERMIT Job applicants will be contacted by the Qatar airways visa/permit agency Mr.Phillip Scott director visa/permit department British High Commission New Delhi India who has been assigned to the company under the British Authority for visa application and work permit with agreement made between Ministry Of Foreign Affairs United Kingdom, visa and work permit is assured on behalf of the Qatar Airways International Staff Policy. 2. RE-SCHEDULE OR EXTENSION OF JOINING DATE. Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any request for re-schedule or extension of joining date can be granted. Applicants MUST note that we will never grant such requests unless all Visa formalities MUST have been met. Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British Immigration Service for the booking and purchase of their flight from London city.Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees QATAR AIRWAYS of applicant's seriousness and commitment to work for us. 3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the Company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants. Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the United Kingdom Immigration here in London,through the British High Commission. The commission will assist you with the Visa application and processing o[censored].K Work permit as agreed between Qatar Airways and British Authority. 4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES Job applicants MUST bear costs for their visa and permit expenses.This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where QATAR AIRWAYS shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court. For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately. 5.REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements,we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant. 6. ORIENTATION/ TRAINING PROGRAM There will be a mandatory Orientation/ Training Program that will be held soonest and Newly Employed staff is expected to immediately get their Travel Documents and Visa ready as soon as possible to ensure that you meet up with time. IMPORTANT; SEND SCAN COPY OF INTERNATIONAL PASSPORT ALONG WITH SIGN APPOINTMENT LETTER. REGARDS, Dr. Chris Humphrey. HUMAN RESOURCES DIRECTOR QATAR AIRWAYS UNITED KINGDOM [protected]/[protected]. *********************************************************************** And I got this mail from the mail ID "qatar.[protected]@live.com". So kindly verify the issue and give me a feedback to my mail address "midhunraj.[protected]@gmail.com". Thanking you yours faithfully Midhunraj E S

good day! sir/mam, i know this is a serious matter but it's really important to me and to my family,and really i want to go and to talk to your top/higher management of the qatar airways to complain Ms.Marieta Abrigo Cabriga whose working in your company under PREMIUM TERMINAL (SPA[protected]having affair with my husband,she is married also in the philippines,i have a lots of evidence against her and i want her to pay for what i lost...

good day! sir/mam, i know this is a serious matter but it's really important to me and to my family,and really i want to go and to talk to your top/higher management of the qatar airways to complain Ms.Marieta Abrigo Cabriga whose working in your company --------having affair with my husband,she is married also in the philippines,i have a lots of evidence against her and i want her to pay for what i lost because of her,,she knew that man is married already and right now our marriage status are in trouble,,i know if this is happening to you also you will feel the same way too,,pls..HELP me..i will do everything just to terminate that girl or else i will go to the higher authorities to give me justice especially to my family...



please call me..+[protected]

I present my case below:
1/ I bought Return Tickets Zurich - HCMC and HCMC -Zurich : from 2 Feb 2013 ( Zurich-Doha-HCMC) to 24 Feb 2013 ( HCMC-Doha-Zurich)
2/ on 24 Feb 2013 , I was in TanSonNhat Airport in HCMC and I checked in and recieve Tickets , Staff of Qatar Airways weighted my Luggages and no problem with my baggages . ( 23kg and 7kg)
Staff of QA tagged all of my Baggages and she said that, my hand baggage is 7kg, and I can share some things of my shoulder- bag to my baggages .
3/ when I ready to went to the Plane , these Staff prevented me and they ask me must reweight, this time, they said that my Baggages over weight 3kg (because I shared some things as medicine, cosmetic along with the boots , jacket because it was so warm )
- so I took out these things and put in my shoulder-bag ( camera, medicine ,jewels, laptop) and back wore my boots , my jacket
-So my hand baggage returned 7 kg .
- But they still not agree and they forced me that : must pay or cancel my shoulder-bag , it was unreasonable ! because I was not wrong, I did not agree and I required them to reweight my baggages , they did not make .
- After that they cancelled my tickets , I could not go step on the Plane( !)
4/ When I required them to make record and resolve my case, they threatened me and call Airport Security come, while I was not Crime . Mr Dung and Mr Vinh said that : I must waited until the plane close the door ,they will take me to Airport Security to made Record .
5/ The staffs of Q-A at airport kicked me out the passengers area , they treat me as a Crime and they
have bad attitude to me , they are very insolence, they challenged that I can not do anything about them ...
6/ Rule of Qatar Airways :You are allowed to carry one piece of cabin baggage without charge (depending on the class you travel), as well as any duty-free items you have purchased on the day of your flight. You may carry personal items such as a purse, briefcase, cane, camera, etc.
-I made right this rule : - my hand luggage (7kg) )- my shoulder-bag with personal items ( camera, jewels, medicines…etc…)
-I felt very surprise, because all of my baggages , which I brang from Zurich airport, but I did not have any annoying and I bring these baggages to VN safety, but in VN, staffs of Qatar prevented me and cancel my ticket
7/When mr Vinh took me to Airport Security to make Record, they just wrote with reason : customer did not accept rule of hand baggages of Company. ( please pay attention: they did not write 15 kg on this record)
-I required them to give me a copy, but they did not agree, so a staff of Airport security said to me that I could use camera to take picture this record ( enclosed this record with my complaint )
8/ next day, I called to Booking Office at HCMC, Staffs of Qatar Airways said that :
- all of tickets of March to Zurich were finished
- If I want to travel early , I must pay extra , as on[protected] Flight at 23.00 , I must pay extra 350usd
- I did not agree, because I don’t have money to pay extra .
-She gave me phone number and email address of mr Philip Odhiambo (Airport Services Manager (SGN),but I couldn’t contact to him, I just spoke to mr Dung, staff of his office, but this man said that Mr Phillip has not the right to resolve my case.
- After that ,I have went to Booking office again to require supplying a new ticket for me, but they said that just have tickets come to Geneva ,if I want ticket early on 6-3-2013 , I must pay extra 300usd .
- so they supply for me 1 ticket on[protected] ,so I will not pay extra
- - I must be in VietNam more 18 days ,this thing did not have in my Plan, I remind : I just had 3 weeks vacations in VN( from 3-2-2013 to[protected] so I did not prepare money for more these days, so where is money let I pay extra ???
Mr Ali N Alharazi (Senior Officer Qatar Airways ) always said that <As mentioned previously, please contact our reservations office in Ho Chi Minh City in order to rebook your travel to an alternative date, subject to the applicable fees being collected> , he said very easy, but they are very unreasonable , Why must I pay extra while their Staffs were wrong ???
I was not wrong ! ( make sure 100%)
9/ I sent my complaint to Manager of TSN Airport and Customer Relations Department , but mr Philip Odhiambo and Mr Ali N Alharazi did not resolved my case objectively and accurately, they just listened and trust your staffs and do not care about the interests of customers,
10/ from the reasons above , I have some requests and questions below :
-- I want to direct meet mr Phillip and his staffs ( Mr Dung, mr Vinh ) face to face , so he can consider and resolve this issue more objectively. ( I required this thing 3 times, but he did not reply )
- I want to see the record, which he said that it wrote 15kg ? In original record ,the staffs of Q-A at TSN airport made and with presence of the airport security along with the signatures ( of mine and Mr Vinh –staff of Qatar Airways ) , Please pay attention :
+If the record had had not signatures of both( I and staff of QA ) , it was invalid
+if the record was corrected - it is different with original record , it is illegal and break law
- Which rule allowed staffs of QA check and weight baggages of Passengers 2 times, before they go step on the Plane? I saw only in Vietnam ! I was not wrong, because staff of QA had weighted my baggages and changed me Tickets and tagging on them, (if my baggages are overweight , staff at check in desk did not give me Ticket and tagging baggages)
- I just have vacation in VN in 3 weeks , and I must come back Switzerland for my jobs , for my family . But Staffs of QA cancelled my tickets illegally . It was wrong ! so I require QA must compensation for physical and mental for me
- the staffs at TSN airport made late of my job and bad effect to my Family and my health, my husband said that he ask Qatar Airways in Zurich, they told him, I bring baggages 14 kg (?) how do you think , while mr Ali and Phillip always made sure my baggages 15kg
- I have history of stomach disease and heart disease, and I was not prepared for medication for days was stayed more in Vietnam(18days) , I must went to see Doctor and have prescriptions
Vietnamese staff of Qatar Airways at Tan Son Nhat airport (HCMC) is very bossy and generally making it difficult for passengers, even asking passengers to pay but they keep this amount (in 2011, I have flight of QA, my luggage is overweight about 2kg, they have demanded that I must paid $ 20, but they did not give me the bill, after that I do not want to carry luggage overweight, it is very complicated and it is bribery ( I used to have 8 flights of Qatar Airways )
I feel very surprised, because all my luggages, which I brought from Zurich airport, but I do not have any trouble and I carry the luggage safely to the VietNam . but in Vietnam, the staff of Qatar to stopped me and cancel my ticket.
I only stayed in Vietnam for three weeks, and I have to go back to Switzerland for my job, for my family. However, the QA staff cancelled my ticket illegal. That is wrong! so I asked them to compensate for the physical and mental for me. But Managers of Qatar Airways ( Mr Ali N Alharazi (Senior Officer Qatar Airways ) and Mr Philip Odhiambo (Airport Services Manager (SGN) resolved my case bias and defended wrongdoing of their staffs .
I was not wrong , so I would like the Justice must be done !

Dear Sir/Madam'

I am sending you few attachments regarding job opportunities in Qatar Airways Uk. Few days back i got an Appointment Letter with an agreement, Please find the description below:

CONTRACT DURATION: 60 MONTHS CONTRACT TERM.
JOB DESIGNATION: FRONT OFFICE JOB
START UP DATE: FLEXIBLE
LEAVE PERIOD: TWICE EVERY 12 MONTHS
JOB REF: 008/01-QA/UK.
JOB LOCATION: HEATHROW AIRPORT UK

As per agreement Qatar Airways will pay Visa fee, air fair etc.

however I got an Email from Mr. David Conrad Regarding Visa Payment now I have little bit confusion. I also reply to Mr. David Conrad today. I am ready to pay visa fee, but now days I heard about fraud cases like this so I just want to confirm that those mail were sent me by Qatar Airways HR department or not.

To be a part of Qatar Airways will be a honor for me so do the needful as soon as possible. I will wait for your reply Email me at [protected]@gmail.com or you can contact me #+91-[protected].

Thanks & Regard,
Amrit Pareek.

ALFANET SOLUTIONS W.L.L. DOHA QATAR IS A FROUD COMPANY
Dear All Accounts Department of Qatar Companies and Job Seeker Please beware of this Company Alfanet Solutions W.L.L. Doha, Qatar and their basted owner Sameer Kunnel Mohammed Koya. In the Name of Company he is having Four Person only and he is cheating the companies around the Qatar in the Name of Accounting Software Sales & Support. He (Sameer Kunnel Mohammed Koya) is the...

HII

I got a mail which includes the following details...


ATTENTION:ANUSREE M S

This is a confirmatory to your earlier submitted application data; we delight to confirm upon your success appointment being nominated; your qualification was suitably found competitive consign by QATAR AIRWAYS UK Management on the job requirements aim for your applied position.

FURTHER DETAILS AS FOLLOWS:
CONTRACT DURATION:60 MONTHS CONTRACT TERM.
JOB DESIGNATION :Accountant
START-UP DATE:Flexible
LEAVE PERIOD: TWICE EVERY 12 MONTHS
JOB REF: QATAR/876/1520
JOB LOCATION: LONDON UNITED KINGDOM

IMPORTANT NOTICE: A copy of your signed contract copy should also be sent to ([protected]@qatarairwaysgroups.com) this is to enable the accommodation reservation department make an early reservation for your accommodation on your arrival.

Any clarification sent outside the Human Resources Director Contact will not be treated and clarified.

PRINT, SIGN, SCAN & SEND BACK TO US AS AN EMAIL ATTACHMENT AS A PROOF OF ACCEPTANCE.

MR SULAIMAN AHMED
HR MANAGER
QATAR AIRWAYS UNITED KINGDOM.
TEL:[protected]
Email:[protected]@qatarairwaysgroups.com