| Address: 560043 |
| Website: portal.qnetindia.in/VirtualOffice4/OnlineEStore/Online_Login_Vihaan.aspx |
Respected Sir/Madam
I'm Pratik Patil from Pune.
On 10th May 2018 I purchased a product and became a (IR) independent representative of qnet indias subsidiary company vihaan direct selling India pvt ltd
I spent/made DD of Rs 285000/- INR for product purchase but I get a bill of amount RS 279760/-
Rs 5240/- tally is missing.
I called comanyes customer care services 7-8 times for my query but they don't pick a call only they are saying write a mail on support.[protected]@qnetindia.in with contact details.
So I wrote a mail then after couple of days they replied and said elaborate your query and give your IR ID number.
So I again wrote a mail but still I don't get a reply.
So now I don't want there product,
They can keep there product with themselves I Just want my money back all RS 285000 INR
They have 30 days product return policy so still I don't open there product.
Here also they wrote a condition that only physical product you can return, but I don't want their travel package membership as well as I don't want to be or remain as a independent representative IR.
I purchased a travel/vacation package membership and now I don't want to be a member of that travel/vacation package so I want to cancel my membership so take a cancellation charge and cancel my membership is that simple but they are saying we can't cancel a vacation /travel package membership.
For refund related query I called comanyes customer care services 2 times and yesterday on 28th May they said you'll get a mail today itself but I didn't get a mail after that today I called them for same and today they are saying write a mail with pancard copy attached with mail for refund purpose so I mail the document to them but still I don't get any response from them.
So please help me sir because qnets customer care services not picking a my call also I tried with other number and that number is also switched off or not reachable or call diverted.
Company related information
Name : Qnet India Pvt ltd.
Subsidiary company which is registered in India : Vihaan Direct Selling India Pvt Ltd
Location : Bangalore
Custom Care No : +91 [protected]
Other nos : +91 [protected]
[protected]
[protected]
[protected]
Add :
Vihaan Direct Selling (India) Pvt Ltd
H.L. No 2324/13, Site No. 7,
Survey No. 225/2, HBR Layout,
Krishna Reddy Layout, Next to Masjid-E-Yousuf
Kalyan Nagar Bangalore - 560043, Karnataka
GSTIN/UIN : 29AADCV8173F1ZY
State Name : Karnataka, Code : 29
CIN : U52399KA2011PTC060730
E-Mail : support.[protected]@qnetindia.in
I'm sending all related documents to you sir/madam.
Aug 20, 2018
Complaint marked as Resolved They Provided Refund but takes more than 40 days
QNET customer support has been notified about the posted complaint.
May 29, 2018
Updated by pratikpatil933 My Contact details are as follows :
Pratik Parasharam Patil
Mob : +91 [protected]
+91 [protected]
Email : [protected]@gmail.com