Qnet — chairos grand prix. strap broke

Address:

#303, Adonia Trinity Apartment, 10th Cross, Prakruthi layout, Horamavu Agra, Babusabpalya, 560043

Within a week of wearing the chairos grand prix watch, the full silicon black pu strap got broke into pieces which is very horrifying considering the cost of the watch..

To top it of i have been looking for the strap across many cities but the strap is not available.. Neither do they have any outlet to get it replaced.. Qnet seriously need to look deep within themselves to ensure the customer is well take care of else days are not far when the company shall be left with no option but to close shop.

Can someone help in getting the new strap.