Qnet — Fraud calling from qnet refunding process

Respected Sir/Madam,
I am writing to formally report a financial fraud case where I was deceived into transferring ₹5, 595 by a scammer impersonating a cybercrime officer handling my previous complaint regarding a QNet scam. Below are the details of the incident:
1. Background of the Fraud:
One year ago, my mother lost ₹1.5 lakh to a QNet scam, and I had filed a customer complaint regarding this issue. On [[protected]], I received a call from an individual whose name was displayed as "Rahul" on Truecaller. He claimed to be from the Cyber Crime Department handling QNet refund cases and mentioned details about my previous complaint, making it seem like a legitimate call.
2. Fraudulent Transaction Process:
The scammer provided me with a fake refund transaction evidence and a bank statement as proof that the refund process had started. He then instructed me to first process a ₹50, 000 transaction via Google Pay to "unlock" my refund.
When I questioned this, he told me that I must maintain a minimum balance of ₹5, 000 for the refund process to proceed. He then provided the following UPI ID and instructed me to send ₹5, 595:
Fraudster’s UPI ID: [protected]@upi
Fraudster’s WhatsApp Number: [protected]
Amount Lost: ₹5, 595
Fraudster’s Account details:
Bank Name: Bank of India
IFSC Code: BKID0007124
MICR code:[protected]
Branch: Sector 22 Nodia
District: Nodia
State: Utter Pradesh
Transaction ID:[protected]
After I made the payment, he asked for a screenshot of the transaction via WhatsApp, which I sent. He then claimed that the transaction had failed and requested another payment using a reference number 3325. At this point, I realized that I was being scammed and tried to call back, but his phone was switched off.

3. Actions Taken So Far:
1. I have already contacted my bank and Paytm Payments Bank (since the fraudster’s UPI ID is linked to them) and requested a chargeback.
2. I have emailed NPCI ([protected]@npci.org.in) regarding the fraudulent UPI transaction.
3. I am now filing this Cyber Crime complaint to report the scam and request an investigation.
4. Request for Action:
I request the immediate freezing and investigation of the fraudster’s account associated with UPI ID [protected]@upi and WhatsApp number [protected]. Since the scammer impersonated a cybercrime officer, this is a serious offense.
I kindly request:
1. Tracing the fraudster’s bank details and account holder name.
2. Recovering my lost amount of ₹5, 595.
3. Taking strict legal action against the scammer under IPC 420 (Cheating & Fraud) and relevant sections of the IT Act.
5. Attached Evidence:
Screenshots of transaction details (UPI payment proof).

i was complained to cybercrime