My purchase was made on 8th May 2018. And QNET dispatched ID Card after almost 11 months. Because of this I was forcefully stopped from working for 11 months. This is illegal. I am posting this on consumer complaints to make everyone aware about this.
I want complete refund from QNET on the basis of following facts.
According to model guidelines issued by Govt of India, ID Card is compulsory before working with any direct selling company. For almost 11 months, I requested repeatedly for issue of ID Card. But the same was not issued by QNET till March 2019. But when I escalated and raised concern and asked for refund, then QNET sent me ID Card. This is highly unethical practice.
3 CRF requests were raised for ID Card in 2018.
Also, QNET suddenly stopped change of ownership option which was available earlier. QNET India portal mentions link for clause number 9 for change of ownership ( In news section dated 19th December 2018 ), but same change of ownership is denied by customer care. There is clear lack of communication and unethical practice. QNET is promoting illegal activities by not dispatching ID Card in time.
Refund my money immediately. qnet has formed grievance cell for refund issues which has crossed SLA period. but they don't reply for months together.
Raise awareness about this. Was this information helpful? | 
Post your Comment