[Resolved]  Qnet — Misguided with wrong information - IR ID: CU350830 - S Elavani

Hi Sir/Madam, No proper response from Qnet customer service. Once of the worst customer service ever seen. My upline introduced me to this business without any information of network marketing saying it's a E-commerce business with RS.136450.69 in USD DOLLAR 1670 as investment. PAN CARD NO.:CRKPS3919M ADAHAR CARD NO.:[protected] even in the middle I have asked that this type business is not E-commerce and still he insisted you'll get success and didn't tell this business type until the refund period. They misguided with wrong information. after 20 days I have asked about real business of Q-Net. then only I know real one. Now I am personal not interested to do this business in Q-net. According to consumer protection act 2019, customer not satisfied in product, amount need to refund. and also, I have sent the email to global support / India support team, email is enclosed to this email. [protected][protected][protected][protected] ----- Forwarded message ----- From: QNet eStore To: "[protected]@yahoo.co.in" Sent: Wednesday, 29 March, 2023 at 05:14:22 pm IST Subject: QNET DN[protected]New Zealand) ELAVANI S CREDIT / DEBIT CARD CUSTOMER RECEIPT PURCHASE CONFIRMATION Customer ID: CU350830 Order No: DN68496752 Transaction Date: 29/MAR/2023 19:41:57 Receipt No: RC13406973 Transaction Description: PURCHASE Sponsor IR: IM394185 Sponsor Name: S ELAVANI Customer Name: ELAVANI S Residential Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand Shipping Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand Shipping Contact No.: [protected] eMail Address: [email protected] Transaction Summary Item Number Product Quantity Unit Amount Paid Amount 1 Tripsavr Advance 1 1, 670.00 1, 670.00 Shipping and Handling Fee: USD 0.00 Total Amount Paid : USD 1, 670.00 Auto Default Product Product Migration ----- Forwarded message ----- From: Customercare - QVIClub To: CU350830 ELAVANI S Sent: Tuesday, 25 April, 2023 at 06:39:54 pm IST Subject: Global Support Center | CU350830/ELAVANI S/TM719884/Tripsavr Advance/29/Nov/2028 active CRM:0136631 Dear Elavani S, Warm greetings from QVI! Thank you for your email. Please be informed that QVI is not authorized to approve and/or process refund requests. We will endorse the refund request to our Global Support Team for further assistance. Email: global.[protected]@qnet.net | +[protected]General) Email: support.[protected]@qnetindia.in |[protected]India Support Centre) If you have any other concerns regarding your holiday products, you may reach us from Monday to Friday (12:00 PM - 06:00 AM HKST) via call at +[protected] or a free web call on www.myqvi.com, or by sending us an email at [protected]@myqvi.com. Thank you. Rania +[protected] www.myqvi.com https://www.consumercomplaints.in/qnet-b110785 [protected] Original Message[protected] From: CU350830 ELAVANI S ; Received: Tue Apr 25 2023 10:41:41 GMT+0300 (GMT+03:00) To: [protected]@qviclub.com ; CC @ QVI Club ; Subject: REFUND MY Money - IM394185 Dear Sir/Madam, Good day, I am Elavani S and my distributor id: IM394185.I would like to quit the Q-Net business and also, I want to get the refund of money for the product purchased from my id - (QVI Tripsavr Welcome Letter (IR ID:CU350830) CRM:[protected]) Kindly initiate the money back to the original mode of Payment institution done from my end. IR ID: CU350830 DN68496752 Regards Elavani . S Was this information helpful? No (0) Yes (0) May 22, 2023 Complaint marked as Resolved My upline introduced me to this business without any information of network marketing saying it's a E-commerce business with RS.136450.69 in USD DOLLAR 1670 as investment. even in the middle I have asked that this type business is not E-commerce and still he insisted you'll get success and didn't tell this business type until the refund period. They misguided with wrong information. after 20 days I have asked about real business of Q-Net. then only I know real one. Now I am personal not interested to do this business in Q-net. and also, I have sent the email to global support / India support team, email is enclosed to this email. ----- Forwarded message ----- From: Customercare - QVIClub To: CU350830 ELAVANI S Sent: Tuesday, 25 April, 2023 at 06:39:54 pm IST Subject: Global Support Center | CU350830/ELAVANI S/TM719884/Tripsavr Advance/29/Nov/2028 active CRM:0136631 Dear Elavani S, Warm greetings from QVI! Thank you for your email. Please be informed that QVI is not authorized to approve and/or process refund requests. We will endorse the refund request to our Global Support Team for further assistance. Email: [email protected] | +603 7949 8288 (General) Email: [email protected] | 000 800 0501 526 (India Support Centre) If you have any other concerns regarding your holiday products, you may reach us from Monday to Friday (12:00 PM - 06:00 AM HKST) via call at +603 8605 3383 or a free web call on www.myqvi.com, or by sending us an email at [email protected]. Thank you. Rania +603 7949 8288 www.myqvi.com https://www.consumercomplaints.in/qnet-b110785#get-cl3424082 ------------------- Original Message ------------------- From: CU350830 ELAVANI S ; Received: Tue Apr 25 2023 10:41:41 GMT+0300 (GMT+03:00) To: [email protected] ; CC @ QVI Club ; Subject: REFUND MY Money - IM394185 Dear Sir/Madam, Good day, I am Elavani S and my distributor id: IM394185.I would like to quit the Q-Net business and also, I want to get the refund of money for the product purchased from my id - (QVI Tripsavr Welcome Letter (IR ID:CU350830) CRM:01443505032) Kindly initiate the money back to the original mode of Payment institution done from my end. IR ID: CU350830 DN68496752 Regards Elavani . S QNET customer support has been notified about the posted complaint. May 17, 2023 Updated by Elavani S Hi Sir/Madam, No proper response from Qnet customer service. Once of the worst customer service ever seen. My upline introduced me to this business without any information of network marketing saying it's a E-commerce business with RS.136450.69 in USD DOLLAR 1670 as investment. PAN CARD NO.:CRKPS3919M ADAHAR CARD NO.:[protected] even in the middle I have asked that this type business is not E-commerce and still he insisted you'll get success and didn't tell this business type until the refund period. They misguided with wrong information. after 20 days I have asked about real business of Q-Net. then only I know real one. Now I am personal not interested to do this business in Q-net. According to consumer protection act 2019, customer not satisfied in product, amount need to refund. and also, I have sent the email to global support / India support team, email is enclosed to this email. [protected][protected][protected][protected] ----- Forwarded message ----- From: QNet eStore To: "[protected]@yahoo.co.in" Sent: Wednesday, 29 March, 2023 at 05:14:22 pm IST Subject: QNET DN[protected]New Zealand) ELAVANI S CREDIT / DEBIT CARD CUSTOMER RECEIPT PURCHASE CONFIRMATION Customer ID: CU350830 Order No: DN68496752 Transaction Date: 29/MAR/2023 19:41:57 Receipt No: RC13406973 Transaction Description: PURCHASE Sponsor IR: IM394185 Sponsor Name: S ELAVANI Customer Name: ELAVANI S Residential Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand Shipping Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand Shipping Contact No.: [protected] eMail Address: [email protected] Transaction Summary Item Number Product Quantity Unit Amount Paid Amount 1 Tripsavr Advance 1 1, 670.00 1, 670.00 Shipping and Handling Fee: USD 0.00 Total Amount Paid : USD 1, 670.00 Auto Default Product Product Migration ----- Forwarded message ----- From: Customercare - QVIClub To: CU350830 ELAVANI S Sent: Tuesday, 25 April, 2023 at 06:39:54 pm IST Subject: Global Support Center | CU350830/ELAVANI S/TM719884/Tripsavr Advance/29/Nov/2028 active CRM:0136631 Dear Elavani S, Warm greetings from QVI! Thank you for your email. Please be informed that QVI is not authorized to approve and/or process refund requests. We will endorse the refund request to our Global Support Team for further assistance. Email: global.[protected]@qnet.net | +[protected]General) Email: support.[protected]@qnetindia.in |[protected]India Support Centre) If you have any other concerns regarding your holiday products, you may reach us from Monday to Friday (12:00 PM - 06:00 AM HKST) via call at +[protected] or a free web call on www.myqvi.com, or by sending us an email at [protected]@myqvi.com. Thank you. Rania +[protected] www.myqvi.com https://www.consumercomplaints.in/qnet-b110785 [protected] Original Message[protected] From: CU350830 ELAVANI S ; Received: Tue Apr 25 2023 10:41:41 GMT+0300 (GMT+03:00) To: [protected]@qviclub.com ; CC @ QVI Club ; Subject: REFUND MY Money - IM394185 Dear Sir/Madam, Good day, I am Elavani S and my distributor id: IM394185.I would like to quit the Q-Net business and also, I want to get the refund of money for the product purchased from my id - (QVI Tripsavr Welcome Letter (IR ID:CU350830) CRM:[protected]) Kindly initiate the money back to the original mode of Payment institution done from my end. IR ID: CU350830 DN68496752 Regards Elavani . S May 31, 2023 Updated by Elavani S Hi Sir/Madam, No proper response from Qnet customer service. Once of the worst customer service ever seen. My upline introduced me to this business without any information of network marketing saying it's a E-commerce business with RS.136450.69 in USD DOLLAR 1670 as investment. PAN CARD NO.:CRKPS3919M ADAHAR CARD NO.:[protected] even in the middle I have asked that this type business is not E-commerce and still he insisted you'll get success and didn't tell this business type until the refund period. They misguided with wrong information. after 20 days I have asked about real business of Q-Net. then only I know real one. Now I am personal not interested to do this business in Q-net. According to consumer protection act 2019, customer not satisfied in product, amount need to refund. and also, I have sent the email to global support / India support team, email is enclosed to this email. [protected][protected][protected][protected] ----- Forwarded message ----- From: QNet eStore To: "[protected]@yahoo.co.in" Sent: Wednesday, 29 March, 2023 at 05:14:22 pm IST Subject: QNET DN[protected]New Zealand) ELAVANI S CREDIT / DEBIT CARD CUSTOMER RECEIPT PURCHASE CONFIRMATION Customer ID: CU350830 Order No: DN68496752 Transaction Date: 29/MAR/2023 19:41:57 Receipt No: RC13406973 Transaction Description: PURCHASE Sponsor IR: IM394185 Sponsor Name: S ELAVANI Customer Name: ELAVANI S Residential Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand Shipping Address: NEW NO18, OLD NO71, SWAMP BATTAN STREET, RAMALINGAPURAM, CHENNAI 0000 New Zealand Shipping Contact No.: [protected] eMail Address: [email protected] Transaction Summary Item Number Product Quantity Unit Amount Paid Amount 1 Tripsavr Advance 1 1, 670.00 1, 670.00 Shipping and Handling Fee: USD 0.00 Total Amount Paid : USD 1, 670.00 Auto Default Product Product Migration ----- Forwarded message ----- From: Customercare - QVIClub To: CU350830 ELAVANI S Sent: Tuesday, 25 April, 2023 at 06:39:54 pm IST Subject: Global Support Center | CU350830/ELAVANI S/TM719884/Tripsavr Advance/29/Nov/2028 active CRM:0136631 Dear Elavani S, Warm greetings from QVI! Thank you for your email. Please be informed that QVI is not authorized to approve and/or process refund requests. We will endorse the refund request to our Global Support Team for further assistance. Email: global.[protected]@qnet.net | +[protected]General) Email: support.[protected]@qnetindia.in |[protected]India Support Centre) If you have any other concerns regarding your holiday products, you may reach us from Monday to Friday (12:00 PM - 06:00 AM HKST) via call at +[protected] or a free web call on www.myqvi.com, or by sending us an email at [protected]@myqvi.com. Thank you. Rania