Qnet — Money refund medical emergency request not responding

Address:bangallore, Vihaan direct selling company

Dear sir/madam,
I was trapped in one business my friend was introduced me. I have been invested 2, 82, 000.
My upline was purchase some products without my knowledge on above that amount. So i was raised the refund request to qnet on mar/15/2020. Finally the qnet said, after 30 working days your amount hit your bank account but still i did not getting the refund. Even now my father admitted at hospital due to health issue. So again i was raised the mail to qnet for this is medical emergency situation so please make the refund transaction. But they are not responding my mails. Now almost completed the 30 working days. They are saying this quarantine days so banks are making a minimum transaction. From on april 30 till date they are saying like this only. But banks are not holding the medical emergency requests. I was told them it is my father's life so don't plying for this. But the qnet not ready to send the money.

Regards,
Ashokkumar.
[protected]@gmail.com.
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QNET customer support has been notified about the posted complaint.
Verified Support
May 19, 2020
QNET Customer Care's response
Dear Mr. Ashokkumar,

Kindly share your Distributor ID and Contact details to help us assist you better.

Thanks,
QNET India Support Centre
May 19, 2020
Updated by ashhok7838
Please find below my details.

Distributor ID : IN680540
Mail ID : [protected]@gmail.com
Name : Ashokkumar
DOB : 13/07/1993
Beneficiary name : Shanthi
May 22, 2020
Updated by ashhok7838
I was given my distributor details on may/19/2020. Almost 3 days completed. can you tell me how many days are you will taking for this.
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